businessinsure
Businessinsure Terms and Conditions - PAGE 2
quoteline 08456 024 589
4 -Premium Payment
Premiums must be paid in full prior to either the inception date of the policy or
by the due date in respect of renewal. Unless we have agreed alternative
arrangements in writing, failure to do so may invalidate the cover and enable
insurers to cancel the policy.
Where insurers have specified that the premium must be received by a certain date by application of a Premium Payment Condition or Warranty and we have advised you of this, failure to comply may entitle them to cancel cover from inception.
We are governed by strict rules pertaining to Client Money, set down by the FSA. We may earn interest on monies held in our Client Account, for which you consent to our retaining. Client Money will be deposited in an approved bank. The monies paid by you to us may be held on a Statutory Trust basis or held by us as agents of Insurers.
5 - Ownership
We have no direct, or indirect, holding in any insurer and no insurer has any direct, or indirect, holding in us.
6 - Complaints and the Financial Services Compensation Scheme (FSCS)
We will endeavour to act fairly and reasonably at all times and provide you with a professional service. Should you have any complaints about the service provided, in the first instance, contact us on 08456 024589. You may also write to The Compliance Director, Businessinsure Ltd, 196a South Street, Perth, PH2 8NY.
If you cannot resolve your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS) to which we subscribe. The contact details are as follows:
The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR or e-mail financial-ombudsman.org.uk. The telephone number is 0207 964 1000
The FOS is available to Retail (private) customers and Commercial customers with a turnover of less than £1,000,000.
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.