Archive for the ‘wholesalers insurance quote’ Category

Business insurance, metal theft and other damage

Saturday, January 21st, 2012

Over the past few years, we have all seen reports in the press about the increase in thefts of metals. Business insurance companies only ever used to be worried about non-ferrous metals, such as brass, copper, lead and aluminium. Nowadays though, all types of metal appear to fair game to the sticky fingered members of our communities.

We had one theft where £50,000 of scrap steel was stolen from a building over a Bank Holiday weekend. The neighbouring building was broken into and the internal walls were broken down. A fork lift was then used to transfer the scrap stock over three days. As it was of such low value, being scrap, they had to move a fair chunk of it over three days, in order to get the £50,000.

Overall, the cost of the claim was nearly £80,000. There was the cost of metal, the cost of the repairs to the internal walls and the cost to the fork lift that was ruined after they managed to hot wire it. Given the state of the fork lift, I don’t think they passed their fork lift driving course. Unfortunately the load bearing wall didn’t collapse blocking their path but they must have had fun driving the fork lift over their veritable assault course.

What this means is that for most metal thefts, the consequent costs are the expensive ones. An additional 60% of this claim was made up of the othe damage. If you keep any sort of metals, make sure that you have a suitable warehouse insurance policy to cover this for you.

Getting a business insurance quote – what options are there?

Friday, December 16th, 2011

In the early to mid 1990’s, if you were looking to get a  business insurance quote, you were fairly restricted in where you could go to get your quote and also how long it took. Whilst insurers where happy to work on a direct basis for car and home cover, they were n0t so keen on doing the same for commercial.

I remember working for a large insurer in the early 90’s, many were just putting a tentative toe in the water to get car and motor policies sold direct, because Peter Wood and his Direct Line model had blown everything away with how successful it was. However, a lot of the insurers still had very strong broker relationships. Brokers were up in arms that insures had the audacity to cut into their market share. To be fair, and most brokers from the time will agree, it was always going to happen. What they did not expect was that insurers would start to deal direct with members of the public and business owners. Over the past ten years though, many insurers have tried to attack this market and guess what? They have gradually failed.

We are not trying to say that being a broker is complex, but there are differences between all of the products. For example, anyone looking for a wholesalers insurance quote is not going to find this online, via a quote engine. A quote engine is where you do all the work, put all the answers in, the system makes a whole load of quite important assumptions  and then throws you up a cheap price at the end. Usually there is not much thought to the type of policy you are going to get, they flog it just on price.

If you want the right product, with a bit of free advice about the cover you get, then you really need to speak to an independent business insurance broker. This is your only real option. You do not have to deal with the broker direct, face to face. Companies such as Businessinsure act independently, but over the phone and the internet. Instead of doing the work yourself, let us do it for you.

A bit more than warehouse insurance.

Friday, August 12th, 2011

This was the topic of a phone call yesterday. A customer enquired for something that was, in their words, a bit more than ordinary warehouse insurance.

They had made, in my mind, a small mistake by going with an online provider that worked on fairly restricted categories. The customer had taken out a warehouse insurance policy and they had asked their exisitng provider if they could change the policy slightly. The change was that they were setting up a small retail showroom element in the premises. As with many businesses, it is a jungle out there and they were looking for ways to generate more income. One of these was to open up the business to members of the public.

But, their existing business insurance provider could not change their policy to include the retail element. They were trying to flog the customer a separate shop insurance policy. Albeit at a minimum premium of around £400, but the customer could not understand why they couldn’t simply change the description. I had to agree with them, they were not increasing their stock or tunrover as it was really just a trial to see if it worked. If it did, at renewal they would look at amending their cover.

To be honest, I could understand their frustration with their provider, but when they told me who it was I realised why they were being told to buy another policy. The provider in question only has one main insurer behind them. I would estimate that over 97% of the business place by this company goes to their one insurer.

As we have said before in many, many posts is that choice is the only way you are going to get a good policy at the right price. We have been questioned on this as we are unfairly denigrating the providers that only have one main insurer. But I am yet to find a valid argument against our stance. The problems this customer faced are testament to our argument.

Thankfully they spoke to us and we sorted something out for them very quicky and it was cheaper, with interest free instalments thrown in as well.

The moral is, if your existing company says that something cannot be done, this is not always true. Take the steps yourself and speak to an independent broker.

Commercial insurance – replacement costs

Thursday, March 10th, 2011

If you have a commercial insurance policy at the moment, it will be covering two things in the main. Your business assets (buildings, contents and stock) and your business liabilities (employers, public and products).

We are going to address the issue of replacement costs for your business assets here. Stock is easier, because you will have purchase receipts or it will be easy for the insurers to work out what the replacement costs will be.

For your business assets, things are slightly more difficult. What happens for example if you picked up an absolute bargain on a forklift truck, you may have only paid £5,000 for it, but to replace it would be three times that amount.

What you need to do, is to insure your business contents for what it would replace in today’s market place. Now, it may be that you are confident that you could easily replace your £5,000 forklift with a nearly new one for £10,000, instead of a brand new one at £15,000. In this case, you would be OK to cover it at the £10,000.

But, if you insure your business contents for £100,000 and, then you have a small loss, say a break in, and the insurers say that it would cost half a million to replace your contents, then you may find your loss settlement is reduced by 4/5ths. Why is this? Because you have not been insuring for the correct value. Technically the insurers have only been receiving 20% of the premium that they should have been. Imagine a wholesalers insurance policy, 60/70% of the total premium relates to the contents. Therefore, if you are under insuring, then insurers will reduce any claim accordingly.

So, going back to the question, what should you do about your replacement costs? The sensible thing to do, is when your annual insurance premium is due for renewal, take some time to actually review the schedule of insurance. It may well be that you need to speak to your business insurance broker to go through all of the sums insured.

If you are doing all you can to insure for the correct amount, you do have some leeway. Whilst all policies will contain an under-insurance or average clause, they also note that you are never going to be 100% accurate with your sums insured. For this reason, there is usually a 15 – 20% leeway. As long as the amount you insure is within this margin of error, with the correct amount, then most insurers will not penalise you.

Wholesalers insurance – roller shutter doors

Tuesday, February 22nd, 2011

If you have a wholesalers insurance policy, you need to look very carefully at all of the terms and conditions that apply to your cover. Some of these are more important than others. If your insurer can prove that you have not complied you could be faced with the potential of not having a claim paid.

The three main types of physical loss that you could suffer are wet weather or burst pipes, a fire or a break in. All of these will destroy or result in your stock being stolen.

Most warehouses will have roller shutter doors. It is the easiest and cheapest way of putting on a door that allows large quantities of stock (or vehicles) to enter or exit the premises.

Older roller shutter doors have a small door in the shutter which you enter and then unlock the main door. If your roller shutter door have locks on the floor, then these types of doors are very easy to force open from the outside with a reasonable size crow bar. Most business insurance companies that offer these types of policies will have specific requirements stating that the roller shutter door must have at least two internal locks on the doors. These will need to be at least 40 cm from the ground floor, on the inside.

Wholesalers insurance – monthly stock declarations

Monday, January 31st, 2011

There are very few businesses in the UK that carry the same levels of stock throughout the year. Many will tend to increase their stock levels as we approach the traditional busy Christmas period. For some retailers, it is estimated that between 30-50% of their trading turnover is made in November and December.

This has a significant affect on any wholesalers insurance policy that there may be in force. We have talked before about the need to insure for the correct levels of stock. As well as ensuring that you have the correct levels of cover for your stock, you can also make sure that you are only paying for the cover you need.

What do you do from January to June when you sell most of your stock in the latter part of the year? The first thing is to make sure that you have a business insurance broker that actually understands exactly what you do and that you have wildly fluctuating levels of stock.

If this is the case, then you need to be able to notify your broker as and when the stock levels go up or down. There are formal commercial insurance policies for this, where you complete a formal declaration on a monthly basis and at the year end your insurance is adjusted accordingly. The slight issue with these policies is that most insurers only allow these for bigger companies. Typically those with turnovers in excess of £5,000,000. However, if you have the broker that understands what you do, they can agree to get insurers to amend the stock sums insured either monthly, quarterly or for any other period you think would be beneficial.

The key thing of course is to make sure that you have a broker that does not charge you an administration charge for every single transaction.

Wholesalers insurance – waste warranty

Tuesday, November 16th, 2010

If you have a wholesalers insurance policy, the chances are that it is not a bespoke policy, it is more than likely that an insurer has based your cover on a commercial combined policy.

Most insurers will have packages for shops, pubs, hotels, offices, restaurants and takeaways, to name but a few. Other businesses which do not tend to necessarily fall into one of these categories will be placed, or underwritten, via a commercial combined insurance policy. It really is a case of doing what it says on the tin, it combines the usual covers that you need for a particular trade.

In addition to combining the different types of cover, insurers will apply individual warranties and conditions to each policy. For a wholesaler, there will be, somewhere in the wording a waste warranty.

Drive round any industrial estate and you will see large wheelie bins and pallets everywhere. A waste warranty says that you must remove all rubbish from the premises, either daily or weekly.

The reason you should check your warranty is, because in the case of a fire, if it can be proven that waste was not removed, in accordance with the warranty, then you could have your claim repudiated. Why? Because you are essentially leaving, or storing, combustible materials in the premises which will add fuel to the fire. Without that waste being stored in the building, would the fire have been so bad? It is of course very difficult to prove, but it is something that you need to be aware of.

When we mentioned pallets earlier on, most insurers who undertake surveys will mention to us, as the business insurance broker, that the customer is storing pallets too close to the building. This can cause two problems. Firstly, there is of course the risk that there is a fire, arsonists can wander around the esate and pallets, with their numerous air holes and dry wood, are very easy to burn. Secondly, there is an issue with people using them as ladders to gain access to a building.

As with all insurance policies, you do need to check through the wording from start to finish and make sure that you comply with all conditions, terms and warranties that apply.

Wholealers insurance – minimum security levels

Tuesday, November 2nd, 2010

UK business insurance companies will, in most cases, have a range of products depending on the type of business activities. They do not tend to have a single product that can cater for all types of business. You can get policies specifically designed for anything from pubs and restaurants to churches and schools.

The basic elements of cover are broadly the same, but each type of business will have slightly differing requirements. Other elements are similar, including the security requirements.

If you are looking for, or have just received, a wholesalers insurance quote, you need to look carefully at the whole quote and understand the implications of every part of it. Two of the major risks to wholesalers are damage to stock by ingress of water, either burst pipes or external flooding and secondly, by theft.

Most wholeasalers  have significant amounts of stock and the likelihood of losing all the the stock in one go, as a result of theft, is unlikely. Insurers will insist on certain levels, or types, of security depending on three main factors. The theft attractiveness of the stock, the location of the stock and the individual values of stock. This latter point means that if you have £50,000 of stock, but the single article limit is high, then the chance of a higher loss from a quick “smash and grab” is increased.

Depending on these different factors, they may require intruder alarms, bars or grilles and CCTV. These will be defined in the quote. But, in addition to any additional security, there will be a level of minimum protection, which must be met at all times. You can have the best intruder alarm in the land, but if you do not have good locks on the doors, the protection this provides is reduced.

You will need to look carefully at this minimum security because, if you do not meet it, your claim could be refused. For example, you may have to put in a digital communicator, fully monitored, intruder alarm. If you do this and have a theft, insurers may investigate not only whether you met this “increased” criteria, but also the minimum criteria.

They are quite within their rights to repudiate, or turn down, your claim if you do not comply with all of the security. If you are in any doubt, speak to the business insurance broker that provided you with the quote and/or cover.

Wholesalers insurance – waste removal warranty

Tuesday, September 28th, 2010

Every single business insurance policy contains a different range of clauses, warranties, excesses and conditions. If you have a policy, you will have been advised by your insurer, or your broker, to read through the policy and if there are any parts which you do not understand or cannot comply with, to discuss this immediately.

In reality though, this may be one of the jobs that you decide to leave until you have more time and you never really get round to reading the policy until you have a claim.

It is vital though that you take the time to review any policy you have. The policy should have a clear index and this should tell you where the conditions/warranties etc are. Different trades though have bespoke warranties.

If you have a wholesalers insurance policy, the conditions and warranties are going to refer in the main to protection for the stock and the products liability. As far as the stock protection is concerned, you will more than likely have a waste removal warranty. Whilst these may seem innocuous enough, you need to consider the content of the warranty carefully. If you do not comply and there is a loss, certain insurers may try to repudiate any claim you make.

A waste removal warranty will cover two points. Firstly, the frequency with which you must remove rubbish and waste from the premises and secondly, where this must be stored.

Some warranties say that all waste must be removed “from the premises” daily and others weekly. We have had a recent request to have a warranty changed, because although the company were storing the waste in an aluminium wheeled bin, they kept this on the premises overnight, to stop it being stolen.

The insurers changed the warranty to reflect this, but if they hadn’t and there was a fire in the waste bin, whilst inside the building overnight, this could have caused some issues.

As far as frequency is concerned, a week is normal, daily is a bit too much, unless you are a printer, woodworker or involved in some form of chemical/plastics industry.

Wholesalers insurance – goods in transit

Thursday, August 5th, 2010

Most UK wholesalers insurance policies will include cover for your own stock in transit. The reason for this cover is that, whilst you may use couriers, there is always the chance that you will need to deliver stock yourself. This could be as a “one off” or you may only use couriers whilst delivering outside of a certain radius.

You do need to think carefully, and review the policy wording, to see exactly what cover is provided. Usually, insurers will provide this as an “add on” cover. This is something that is usually included free of charge within the overall package policy. Because it is free, the limits of cover provided may not be that high. A usual limit would be around £2-£3,000 any one load.

If this limit is insufficient, you need to speak with your business insurance broker and get them to provide you with costs to increase this. Think about the busiest times of your year and then consider how much you could possibly have in any one of your business vehicles. It does not have to be in a van or car owned by the business, any vehicle being used by an employee of the business is usually covered.

Things to watch out for are whether there is a limit of the total loss. What this means is that if you have a few vehicles out on the road at any one time, the potential loss is a simple sum of the number of vehicles multiplied by the amount of stock in the vehicles. Whilst the likelihood of having two or more vehicles broken into on the same day, the risk is there. You  need to make sure that the aggregate loss limit is higher than the single vehicle limit.