Archive for the ‘warehouse insurance’ Category

Third party warehouse insurance – make sure you are not paying over the odds.

Wednesday, November 10th, 2010

If you are an internet retailer or wholesaler, you may have your stock stored in a third party fulfilment warehouse. As part of this deal, you may be paying a separate fee to them for warehouse insurance, in respect of your stock.

Many of these premises will charge you, automatically a cost per £1,000 of stock that you store. The amounts that they charge do not tend to differ too much, but if you are storing extremely theft attractive items such as MP3 players or other consumer electronics you may find that they charge you a higher rate than say, for pushchairs. They may have a scale of charges, but in our experience, the premiums they charge are way over what you could obtain from an independent business insurance broker. In addition, they are not providing you with public or products liability. It is just basic cover in case of fire, theft or other “physical loss” perils such as storm.

Whilst we cannot ever guarantee it, for most businesses that operate in this manner, with a turnover less than £100,000 we can usually provide a quote that covers the stock and the liabilities, for a similar price that you are paying for the stock.

The thing to remember is that they cannot force you to take out their own insurance cover. They are entitled to ask you to prove you have alternative cover in place. This is simply a case of us emailing you a standard “proof of cover” letter which, in turn, you can send to the fulfilment warehouse company.

Once they have this proof of cover, they can then stop charging you, what we feel, is too much for your cover. Why is it too much? Usually because there are many mouths to feed. Not only do the insurers get some of the premium but there will be a broker, or maybe two, involved in arranging the policy and the warehouse owner may have some kind of introductory fee. All these amounts add up to a premium that can be too high.

We need to make it clear that not in all cases are you paying too much. Just that in our experience, when customers speak to us about the costs, we feel that they are too high when compared to the open market prices available.

Wholealers insurance – minimum security levels

Tuesday, November 2nd, 2010

UK business insurance companies will, in most cases, have a range of products depending on the type of business activities. They do not tend to have a single product that can cater for all types of business. You can get policies specifically designed for anything from pubs and restaurants to churches and schools.

The basic elements of cover are broadly the same, but each type of business will have slightly differing requirements. Other elements are similar, including the security requirements.

If you are looking for, or have just received, a wholesalers insurance quote, you need to look carefully at the whole quote and understand the implications of every part of it. Two of the major risks to wholesalers are damage to stock by ingress of water, either burst pipes or external flooding and secondly, by theft.

Most wholeasalers  have significant amounts of stock and the likelihood of losing all the the stock in one go, as a result of theft, is unlikely. Insurers will insist on certain levels, or types, of security depending on three main factors. The theft attractiveness of the stock, the location of the stock and the individual values of stock. This latter point means that if you have £50,000 of stock, but the single article limit is high, then the chance of a higher loss from a quick “smash and grab” is increased.

Depending on these different factors, they may require intruder alarms, bars or grilles and CCTV. These will be defined in the quote. But, in addition to any additional security, there will be a level of minimum protection, which must be met at all times. You can have the best intruder alarm in the land, but if you do not have good locks on the doors, the protection this provides is reduced.

You will need to look carefully at this minimum security because, if you do not meet it, your claim could be refused. For example, you may have to put in a digital communicator, fully monitored, intruder alarm. If you do this and have a theft, insurers may investigate not only whether you met this “increased” criteria, but also the minimum criteria.

They are quite within their rights to repudiate, or turn down, your claim if you do not comply with all of the security. If you are in any doubt, speak to the business insurance broker that provided you with the quote and/or cover.

Wholesalers insurance – waste removal warranty

Tuesday, September 28th, 2010

Every single business insurance policy contains a different range of clauses, warranties, excesses and conditions. If you have a policy, you will have been advised by your insurer, or your broker, to read through the policy and if there are any parts which you do not understand or cannot comply with, to discuss this immediately.

In reality though, this may be one of the jobs that you decide to leave until you have more time and you never really get round to reading the policy until you have a claim.

It is vital though that you take the time to review any policy you have. The policy should have a clear index and this should tell you where the conditions/warranties etc are. Different trades though have bespoke warranties.

If you have a wholesalers insurance policy, the conditions and warranties are going to refer in the main to protection for the stock and the products liability. As far as the stock protection is concerned, you will more than likely have a waste removal warranty. Whilst these may seem innocuous enough, you need to consider the content of the warranty carefully. If you do not comply and there is a loss, certain insurers may try to repudiate any claim you make.

A waste removal warranty will cover two points. Firstly, the frequency with which you must remove rubbish and waste from the premises and secondly, where this must be stored.

Some warranties say that all waste must be removed “from the premises” daily and others weekly. We have had a recent request to have a warranty changed, because although the company were storing the waste in an aluminium wheeled bin, they kept this on the premises overnight, to stop it being stolen.

The insurers changed the warranty to reflect this, but if they hadn’t and there was a fire in the waste bin, whilst inside the building overnight, this could have caused some issues.

As far as frequency is concerned, a week is normal, daily is a bit too much, unless you are a printer, woodworker or involved in some form of chemical/plastics industry.

Warehouse insurance – stock storage height

Saturday, August 7th, 2010

Any business that has a warehouse insurance policy will, in the main, have two types of policy cover. Firstly, liability insurance and secondly cover for stock.

There are many additional types of cover, but these are the two main ones. As far as the stock is concerned, you will find in most types of policy that there is a stock storage height warranty.

As with all warranties, they are to be treated very seriously. It is very easy to get a quote, go on cover, get your wording and then stick it in a drawer or cupboard and forget about it. You really should take whatever time you can to read through your insurance schedule and policy wording.

The best way to do this is to scan through the documents and anything noted as an exclusions, warranty, term or condition should be read in detail.

If you have stock under any business insurance policy, you will have a stillage warranty in most cases. This simply says that you must keep the stock on pallets or shelves at least 10 or 15cm from the ground. This is to prevent stock damage from a low level flood or burst pipe.

A storage warranty only rely applies to warehouses where there is a lot of stock stored.  It is designed to limit the height that your stock is stored at, for two reasons.

Firstly, there is an increased liability risk, if stock is stored too high it is more likely to fall and injure an employee.

Secondly, it represents an increased fire risk as the more stock stored “chimney” style, ie straight up, the more the chance is of a total loss in the event of a fire.

Business insurance – intruder alarm warranties

Friday, August 6th, 2010

If you have a business insurance policy, there will be certain terms, conditions and warranties within the policy wording. These either state certain things which you must do, in order for cover to be in force. Or, they state certain things which must be in place for cover to apply.

For example, if you are a wholesaler or importer and you have huge values of stock, these are likely to fluctuate considerably throughout the policy year (every 12 months).

Your insurers will look at the maximum amount that will be at risk at any one time, and will consider this to be the maximum possible loss. They then consider a worst case scenario and decide what the maximum probable loss is going to be. In all likelihood, you are not going to have every single piece of stock stolen in one go. But, if there was a fire it may all be lost.

As far as theft is concerned, depending on the level of stock, there may be an intruder alarm warranty. When you are looking for your warehouse insurance quote, you will declare certain information, such as the level of security. Part of this is the type of intruder alarm.

But, the insurers could accept cover because they are happy with the type of alarm. Technically though, the day after they agree cover, you could remove the alarm, or not use it. So, insurers specify in the wording that a) you must have an intruder alarm system as agreed with the company and b) that this must be set in full operation when the premises are closed for business or unoccupied and lastly c) that you must have this (intruder alarm) installed and maintained by an approved contractor on an annual basis.

Wholesalers insurance – goods in transit

Thursday, August 5th, 2010

Most UK wholesalers insurance policies will include cover for your own stock in transit. The reason for this cover is that, whilst you may use couriers, there is always the chance that you will need to deliver stock yourself. This could be as a “one off” or you may only use couriers whilst delivering outside of a certain radius.

You do need to think carefully, and review the policy wording, to see exactly what cover is provided. Usually, insurers will provide this as an “add on” cover. This is something that is usually included free of charge within the overall package policy. Because it is free, the limits of cover provided may not be that high. A usual limit would be around £2-£3,000 any one load.

If this limit is insufficient, you need to speak with your business insurance broker and get them to provide you with costs to increase this. Think about the busiest times of your year and then consider how much you could possibly have in any one of your business vehicles. It does not have to be in a van or car owned by the business, any vehicle being used by an employee of the business is usually covered.

Things to watch out for are whether there is a limit of the total loss. What this means is that if you have a few vehicles out on the road at any one time, the potential loss is a simple sum of the number of vehicles multiplied by the amount of stock in the vehicles. Whilst the likelihood of having two or more vehicles broken into on the same day, the risk is there. You  need to make sure that the aggregate loss limit is higher than the single vehicle limit.

Warehouse insurance – what value should I cover my stock for?

Monday, April 5th, 2010

Business insurance policies follow the same basic principle as any other type of policy. In the event of an insured event (ie storm, fire, flood, theft etc) the policy should put you in the same position you were in before the loss.

If you have a fire and your stock is destroyed, then if it is a valid claim, the policy should pay out a sufficient amount of money to put the stock levels to the same as they were prior to the loss.

For warehouse insurance, things are no different when putting a value on your stock to go in your policy. You will receive a schedule of insurance and a wording. The schedule will have the amount that you are insured for. The question is, does this include the mark up or profit margin that you would ordinarily make on the stock? The answer is no.

Your sum insured should represent the amount that it would cost for you, through your usual business contacts, to replace the stock. This excludes any profit you would make and, if you are VAT registered, excluding this as your insurance claim would be made to you net of VAT.

If you have a good stock control system or management accounts, you should refer to the previous twelve months and review the purchase cost of your stock levels. You of course need to take into account the potential for your business to grow during the period of insurance (usually twelve months) and if necessary, increase the figures accordingly.

Your broker should help you work out these figures and let you know what they think is a suitable amount of cover for your business.

Warehouse insurance for goods in your care, custody or control

Monday, March 22nd, 2010

In previous posts we have stated that one if the mainstays of commercial insurance in the UK is that you can only cover, or insure, something in which you have a financial interest. So, you own, or have mortgage on, a building and if it burned to the ground you would suffer a financial loss. Either you have lost you nest egg or you will have to continue paying a mortgage on a property that doesn’t exist.

Whereas, if your next door neighbour buys a building, you cannot take out a policy on it. If this building suffers a loss, why should you be paid out?

There are situations though when you do need to arrange cover for some physical asset that does not belong to you. One of these situations arises in regard to warehouse insurance. As a business, you may accept payment from third parties who will store their products at your premises. Or, you may operate a fulfilment warehouse, you store stock for a third party and then pick and pack it as and when they tell you once they have a sale.

In both of these scenarios, the stock is not yours. You do not have legal title to it, but in the event of a loss, it was in your care or custody. In these situations, you are able to arrange insurance for said stock, on the proviso that your contract terms and conditions state that you are responsible. They should say that you provide cover up to £x and there is an excess of £y.

Many insurers shy away from these types of risks as you could be storing literally anything. Best process to follow is to get on the phone to a broker, speak to them, get them to understand the risk and ask them to quote.