Archive for the ‘restaurant insurance’ Category

Restaurant insurance – declare your entertainment

Sunday, October 24th, 2010

In the UK, business insurance companies have, over the years, developed many different ways of categorising different types of businesses. As far as leisure insurance is concerned, they will usually split this at a high level between pubs, restaurants, take-aways and night clubs.

Where licensed premises such as pubs and night clubs provide different types of entertainment, this can cause insurers to either increase their premium or terms, or potentially withdraw cover. As you can understand, a pub that does not provide entertainment will have less chance of injuries to patrons (and potential public liability insurance claims) than a pub that has discos, a DJ, a dance floor and is open until 3am in the morning.

With all types of business having to adapt and expand the range of products and services they sell (due to the tough financial conditions we now live in), it is more and more likely that restaurants will be doing more than simply offering food on the premises and a takeaway service.

A lot of restaurants may consider offering evening entertainment, party nights, or even having a late night bar. Whilst all of these activities are undoubtedly related to the business (of being a restaurant) they can, and usually do, mean an increased liability and property damage claim potential for the premises.

Some policies just have a very simple, high level, business description, such as pub, or bar. You really should ensure that your business description on your policy specifies all of the activities you undertake. Whilst we are not saying that an insurer would automatically turn down a claim, this could all mean a delay in sorting out settlement.

Some insurers could potentially turn around and say that they thought they were insuring a restaurant, not a part night-club and repudiate any claims made. Just to be safe, give your broker a call and tell them what you do, at least you are then safe in the knowledge that the restaurant insurance policy you have purchased, to cover claims, will protect you when required.

Restaurant insurance – what are the different types?

Wednesday, September 29th, 2010

All restaurant policies are based on a skeleton commercial insurance policy. What we mean is that they include different types of insurance cover, all under one umbrella.

As far as the question goes regarding the different types, there are only two. But, you need to read on to understand more about each type.

The first, and most popular type, is a “package policy”. Most of the UK insurers have these types of policies, usually with some form of restaurant or licensed trade title. These are policies which include, as standard, most of the covers that a restaurant, takeaway or food serving establishment will need. You have the option of including a few additional covers, such as commercial building insurance. These policies are very good, freely available and in the main competitive. But, as ever, watch out for the one that appears to be too cheap. This may be because the excesses are too high or the conditions too onerous.

The other type of policy, whilst not strictly a restaurant insurance policy, is designed for the larger, or slightly out of the norm business. Instead of using the package policy, the insurer will quote based on the generic commercial combined insurance policy. These are policies where you can pick and choose the covers you need and they can usually protect much larger establishments, typically with total buildings, contents, stock and business interruption sums insured in excess of £5,000,000.

Whatever type of business you have, you need to speak to a broker. The broker will help you decide what type of policy you need, what are your cover requirements and of course, to get this as cheap as possible.

Restaurant insurance quote – which insurer should you choose?

Tuesday, September 14th, 2010

If you are looking for a restaurant insurance quote in 2010 you will find yourself absolutely bombarded with choice. Gone are they days when you have to search and search for hours. If you have been in business for a number of years, you may remember having to look up a certain yellow directory and spend hours on the phone.

Nowadays, though you can, within about two minutes flat, log on and find yourself a huge list of potential people to speak to about what you need. But, it may seem difficult to understand exactly who you should choose your business insurance from.

Ultimately, insurance is provided by an insurer or a Lloyds Underwriter. To get to these businesses though, you need to either go direct or to an intermediary. Intermediaries come in all shapes and sizes. They are either independent or they are almost tied agents, ie they can only quote you for one insurer. These tied agents are almost qausi-direct to insurers.

So, when you get your restaurant insurance quote, you need to work out who the ultimate insurer actually is. It may be difficult to tell from the quote, even though a broker is legally obliged to notify you in the quote who the insurers actually are.

If it is a company that you have never heard of, you do not need to worry. There are so may different insurers in so many different guises, that the old traditional brand names that you may have been used to, do not exist any more. Ask the broker to confirm in writing if they are happy to recommend the particular insurer, if they are then feel free to proceed with cover.

Restaurant insurance – outside catering

Tuesday, August 31st, 2010

With every type of business insurance, you should always ensure that all of your business activities are adequately covered by your policy. This may seem fairly obvious, but certain insurers can use the small print in the policy wording to deny liability for a claim because they were not aware that you were doing a certain type of work.

Insurers do of course allow there to be a certain amount of leeway, for example they accept that in a public house there will possible be live music, the odd band or maybe other entertainment. What they will need to know is if you have, for example, a disco every Friday night, where people pay to get in and you are open til 3 am on Saturday.

As far as restaurant insurance is concerned, they accept that you may have private functions and possible undertake him deliveries. But, if you undertake outside catering, this is something that insurers should be advised of, and your policy documents should note this.

Outside catering presents increased risks for the business, on both the liabilities and the damage to property front. Depending on the amount of time that you undertake for this activity they may wish to apply certain terms and conditions or alternatively charge a higher premium.

If you hire in waiting and serving staff, this increases the employers liability insurance risk. You have staff that you may not be used to working with, may not be fully trained and they are working in a strange and possible busy environment. As far as the property risks are concerned, you have the increased chance of damage being caused for your equipment, maybe portable heating equipment and furniture.

Most insurers are reasonable about this and will simply endorse the policy to note this without charge or amending the policy. Others however (usually the ones that quote the cheapest premiums at the outset) will try an recoup some of their money by charging you for the changes to the policy. If the charges seem unreasonable, then challenge them and see whether they can be removed or reduced.

Restaurant insurance – getting the best cover

Saturday, August 28th, 2010

After having been through a tough recession, you would think that most businesses will be charging less for their services and products. However, you may be surprised to find your business insurance renewal premium is going up in 2010.

Insurers are facing an increasing number of claims from all types of cause and with personal injury claims, the settlement costs are increasing way in excess of inflation.

What this means in reality, is that they are realising that the prices they charge for your cover, depending on the type of trade, are not at an economic level. One of the products that have traditionally been under priced is restaurant insurance. Because there are so many restaurants in the UK, there has always been a new insurer that thinks they can move into this market, pick up lots of business and make money.

But, to move into this competitive market the one key selling point has always been price. Whilst insurers have always said that the product is more important than the price, they know full well that no-one is going to pay more than 5 or 6 % to get better cover.

So if you are looking for an alternative, because your premium has gone up, be very careful to ensure that you are getting like for like, if not better, cover. It is very important that you do not suddenly find that the premium saving of 10% you made is completely wiped out because you have a loss that is not covered.

The best way to ensure that you not only get a competitive price but decent cover, is to speak to a business insurance broker. A broker will search the market on your behalf and in many cases can get better deals than you could by going direct. You also have the benefit of one contact point, in respect of premium payment, cover changes and importantly, when you have a claim and want it settled as soon as possible.

Cheap restaurant insurance

Wednesday, August 25th, 2010

2010 will go down in history as one of the toughest economic years the UK has ever seen. Every single part of the business community is suffering financial blow after financial blow, and for restaurateurs, the latest one is when their restaurant insurance renewal bill arrives.

You may find that you have been happily paying £500 or £600 for a few years and then this year, the premium has started to jump. Not in small single digit amounts, but increases of 10, 20 and even 30% are being seen across the market. The reason for the substantial increases is because most commercial insurance companies that provide this cover are increasing their minimum premiums.

Most minimum premiums for restaurants, pubs and takeaways used to be around the £500 mark. Some insurers have now increased their minimums to £1,000 plus insurance premium tax, which gives a whopping £1,050 per year.

The good news, apart from the fact that we are now starting to see the green shoots (very small) of recovery is that there are other insurers who are not being quite so over-zealous with their increases.

Whilst all insurers are trying to charge what they call the “market price”, which is simply the correct price for the risk, some are more realistic than others. You can, if you look around enough, get yourself a decent price without reducing any cover.

The secret, if it is one, is to speak to an independent business insurance broker. Go on the net, stick in the search terms most suited to your cover, and find a few companies that represent, or have agencies with, more than one underwriter. If they just work for one single company then all they can do is offer you one price. If they can go to many different insurers, then you will get the choice that you need.

Specialist business insurance policies – takeaways and restaurants

Thursday, August 19th, 2010

Depending on the exact trade you are involved in, there may be a specialist business insurance policy available for you. But how do you know whether you have been sold a standard, run of the mill policy, or one that is suited to your specific needs?

This can be a difficult question to answer and one that you need to consider carefully. To an outsider, one policy can be exactly the same as another. For many companies, this can be acceptable. However, for others you can get a much better alternative cover, by getting a policy that has been designed specially.

For example, takeaway insurance policies are loosely based on a sho or retail insurance policy. They have similar risks, windows can get smashed, peopel can trip on the premises and employees can get injured. However, there are particular risks that are associated with takeaways and restaurants that are not related to a standard clothing shop, for example.

Go to any takeaway on a Friday or Saturday night and you are more than likely to see a delivery driver hovering around with a cool box, waiting to take the next delivery. What happens if they injure someone or spill food on someones hall carpet (this has and does happen quite regularly)?

A normal shop policy will not necessariluy cover this, whereas a specialist policy should have this cover included. Whilst it is not always your job (as there are specialists to do this for you), one thing you should do is to consider all of the business risks that you face and think whether you have a suitable policy to cover you.

Restaurant and takeaway insurance – leased premises shop front cover

Tuesday, August 3rd, 2010

If you have a restaurant insurance policy, you will either have buildings insured or not. If you own the property, or have a full insuring and repairing lease, then you will need to have adequate cover for the structure. If you lease or rent the premises, then you will pay the landlord or the property owner, an amount to cover the insurance costs.

You will find though, particularly in England and Wales, that under the terms of you lease (if you are renting the building) that you are responsible for the cost of damage caused to the shop front glass.

This happens in around 90% of commercial, retail, leases. If someone chucks a brick through the window, it is up to you to get it repaired. If someone drives a car into one of the walls, then this fall under the landlords commercial building insurance cover.

You do need to be very aware of two things. Firstly, that if a window is broken “out of hours” the local police have every right to appoint a glazier of their choosing to come and do emergency repairs. When you add up the call out charge, the boarding up and clearance costs, this can be many hundreds of pounds for a very small window. Secondly, and more importantly, some of the cheaper takeaway or restaurant policies you can get in the market today, either do not have glass cover or the sum insured is so woefully low, it is not worth having.

Make sure that you business insurance policy (whatever your trade) has suitable cover and that the sum insured is high enough and the excess is not too extortionate. For example, for every standard window that is about the height of an average person and as wide as they can stretch their arms, you are looking at £500 as a sensible sum insured.

Stand in the street and look at your windows and doors and when you use this rule of thumb, even for standard glass, you are looking at a minimum figure of £2,000 and upwards. Check your policy, you may be shocked to find out that you only have a sum insured of £500 and the excess is £250, so it really is not worth having the cover at all in the event of all your windows going.

Restaurant insurance – the secrets of getting the best quote

Friday, July 2nd, 2010

If you are looking for a competitive restaurant insurance quote, you may find that it is, at times, like looking for a needle in a haystack.

As with many menus in food establishments, there appears to be too much choice. The good thing is, that most of the options available will provide you with a good, wide-ranging policy. Business insurance companies have spent years and years developing and honing their policies so that you can purchase all of the covers you may need, in one policy.

You could sit down today for an hour and spend some time on the internet or the phone and at the end of that hour, you could have 3 or 4 quotes sitting in your in box to review.

If you took them all to an independent expert, most would probably give you the cover you need for your business. But, getting the best quote is a combination of three things.

Firstly, getting wide cover. Secondly, getting a good price and lastly, getting a quote from a broker that you believe would look after you in the event of a loss.

The good price is the important bit. As we have said above, you could get a whole range of quotes, but you will face shock and horror with the differences in prices. If you go to a website that appears to offer the ability to compare business insurance, you will find that their sole aim is to plug the cheapest product. The problem here is that, unless you have the time to soft through the quotes, how do you know what is best and worst?

The other issue with the prices is that some of the insurers, whilst they offer a quote, skew their premiums so that they only get the absolute best business. This would be a restaurant that has bene trading for years, is in a non-city centre location, has the owners living in and has the best security money can buy.

For all the others, you need to ensure you speak to a business insurance broker, they are the ones that can sort the wheat from the chaff for you.

Restaurant insurance – damage to customers clothing

Monday, June 28th, 2010

In the UK, most business insurance companies will offer a whole range of products. Essentially, they follow the same basic format, with standard sections, or types, of cover included.

The way that the insurers differentiate between their products is, in the vast majority of cases, along different trades. So, you can get specialist policies for everything from plumbers, to shop keepers, to wholesalers to underwater drilling companies. Think of any trade, and an insurers somewhere will have though of, and created, a niche product suited for the individual risks associated with that business.

As far as restaurant insurance is concerned, there are risks associated with the type of work they do, which may not apply to other types of business. Restaurants, as well as hotels and pubs, need and rely on customers coming in to eat and drink and stay at their premises.

Therefore, one of the risks they face is if a customer is injured. This can be a slip on some spilled food or through consuming a product which makes them sick. Thankfully, these events are few and far between, but you need to make sure that that you have adequate cover in place to protect you from the dreaded solicitors letter following such an event.

The cover that needs to be in place is two-fold, products and public liability insurance. But what happens if a customers clothing is damaged. They have not been injured, so it is unlikely to be a large claim and they will not go to see a solicitor. Public liability will still cover this type of eventuality, but some insurers do have a separate section of cover which may limit this to, for example, £1,000 each and every claim.

If one of you waiters or waitresses spills soup on someones suit or clothing, you can almost guarantee that it is going to be the most expensive suit that they have ever bought. And of course, it is unlikely to be a cleanable item of clothing.

If you do have this cover and a customer complains, you really do need to notify your insurers or broker immediately. The quicker they are involved, the quicker they can get the claim resolved. Also, they may correspond with the third party to prevent this taking up too much of your valuable business time.