Archive for the ‘office insurance’ Category

Getting a competitive office insurance quote

Sunday, September 5th, 2010

In the UK, all business insurance have their favoured categories of insurance. To use the time worn phrase, there are some that are cash cows and others that do not produce as much profit and others that are a drain on resources and cash.

One of the main categories that has, year on year, posted positive returns for most companies is office insurance. Offices tend to be run well, they are low risk, and in these modern technological times, have significant values of business contents, particularly IT.

So, you would think that as insurers make money on offices that they will always offer the best prices. Wrong! If you start in business today and look around for a quote, you will get a very competitive premium. But, over the years the insurers rely on the fact that there is always a distinct lack of inertia as far as looking around for alternatives at renewal time. Your premium will steadily creep up and up, as your claims ratio (ie the amount and cost of claims) gets better and better.

We are of course simplifying things here, not every insurer does things this way. The more forward thinking and pro-active ones are quote realistic on the prices. Usually though you need to have a switched on business insurance broker dealing with your renewal. What this means is that they are fully aware of the market price and if the insurers try to hike the figure to high, they will look for a cheaper, comparable, alternative for you.

We dislike the word cheap, competitive is a much more preferable option. Cheap tends to denote something that will ultimately not provide the financial protection you are looking for. If your insurer or broker have  been steadily increasing your premium, and you have not had claims or losses, then you need to take a stand and look elsewhere.

Mobile phones – adding to your business insurance policy

Sunday, July 25th, 2010

We have seen recent scathing reports about bank accounts that charge a monthly fee. They are supposed to offer extras such as mobile phone, travel and breakdown insurance. There are no such accounts that offer business insurance, but you never know which bank will try to do this in the future.

There have been may complaint as people try to progress claims and then realise that this “free” cover has extremely onerous exclusions and their claim is not met.

The same can be said for some mobile phone insurance covers. The question you need to consider is, should I take out this cover from the mobile supplier, or should I add this to my standard business or office insurance policy?

We would always say that this should be added to your business policy because it is nearly always cheaper and in most cases only standard exclusion apply.

There are two things you need to be aware of though. Firstly, that the excess level is acceptable. Most policies have a standard excess of £100, some higher. The policy you buy with the phone will usually have a lower, £50 or £25 excess.  Speak to your broker or insurer and see if they can quote at a £50 excess. You may pay slightly more, but it will still be competitive.

The other point is whether you need to specify the make and model. This can be a pain if your business has dozens of phones which are chopping and changing all the time. You don’t want to have to phone them up every couple of weeks to change from model ahy234567 to model ahy234567B! This can be time consuming and more than likely will not be followed up. The insurers can then say that the wrong model is insured and cover does not apply. Get your policy to be more general and cover “portable electronic equipment” which then removes the need to specify each and every item insured.

Office insurance cover – tenants improvements.

Saturday, July 17th, 2010

Most office insurance policies are designed to be all-encompassing and to provide office based businesses, with the range of covers they will need.

You will normally have certain sections of cover which are included as standard. Removing them does not alter the cover, usually these are money, business interruption, public and employers liability.

In addition to these, there are other sections which you can choose to add if required. The two main types are for buildings and equipment cover away from the premises (such as laptops and smart phones).

The buildings cover is self explanatory. If you own, or have full insuring and repairing lease, then you will need to have a separate section covering the office premises.

But, if you lease the premises, you may choose to make adaptions, adjustments and improvements to the building itself. This may cover, putting in new toilets, partition walls, false ceilings or high tech wiring. If you chose to move away, you would not normally take this with you as they are all improvements to the building.

If there was a fire though, then the cost of replacing these items does not fall under the landlords insurance, it is your responsibility as you have the financial interest or financial ownership.

This is why you have a secondary type of buildings cover, for tenants improvements. It is much cheaper to insurer than your standard office contents, because it is less likely to suffer a loss.

Just sit back and consider if you need to insure any tenants improvements. A good starting point is you lease, it should specify in there what you are responsible for. If you have spent money in these areas, you need to check that your business insurance policy has cover for this. Typically, for £10,000 of tenants improvements, it will only cost you around £30 a year to add to your policy.

iphones – how is yours insured?

Tuesday, April 27th, 2010

The last few weeks have been full of speculation about an alleged latest generation iphone that was “found” in a toilet. Now, potentially this could have been done on purpose, by Apple, to act as a tease or it really was just lost/stolen.

Now, with Apple’s profits being in the hundreds of millions of dollars, this is not something that they will claim on their business or office insurance policy for. If you have any iphones or other expensive smart phones in your business, it is worth spending a few minutes to think about where yours are insured. You may have got these free as part of your mobile phone contract, but lose one and you will soon find out the replacement cost is nearer to £500.

If you have a few of these spread amongst the workforce then you need to make sure that your commercial insurance policy provides cover. Not only whilst they are at the business premises but while they are out an about with your employees. Given the phones are relatively thin and “smooth” then you would not be surprised at how many are simply lost from pockets or dropped. With so much technology crammed into such a small space, the potential for beyond repair damage is very high.

One final thing to recoemmend is that you buy a handful of cheap mobiles, either new or off ebay that are sim unlocked and give these to your employees as emergencies until your insurance repalcement one turns up.

Office insurance – can I add professional indemnity?

Thursday, April 1st, 2010

Many of the main, brand name UK commercial insurance companies offer packaged products designed specifically for different types of business, one of the most popular is office insurance.

A standard policy will include a range of covers, for example business assets, computers, liabilities, money and business interruption. You can usually add other sections and increase certain limits of cover. The main additional cover available nowadays is commercial legal expenses which is a natural follow on to the UK becoming increasingly litigious.

More and more businesses, not just those that undertake mainly clerical duties are being asked to provide proof that they have professional indemnity insurance. It is not a legal requirement and the bodies that are asking for this proof are usually other companies that you work, or contract for.

It is a natural question to see if this cover can be added to your main policy. Some insurers do this. The problem is that they only add this cover if they can, naturally, underwrite it themselves. What does this mean? That there is no choice, you take their price or nothing at all.

In the main, if we are asked to provide PI insurance, we will go to a separate, specialist, insurer. The reason being is that we can then give you the choice. We look for a few quotes and then come to you with the best possible option.

Whilst you can have one overall office insurance policy, with PI, you are in the vast majority of cases better to get an open market quote for a single, separate policy.

Disaster planning and office insurance

Monday, March 29th, 2010

There are many things you do not want to happen to your business, top of the list of course is going bust, which of course you will spend all your time and efforts on preventing.

Coming a close second will be the wish for your business not to suffer some calamity that causes a massive interruption to your trading, and consequently your profits.

Back in 2007, we had what was alledged to be a summer. You will remember that parts of the UK, in particular Hull and Gloucestershire, had the worst flooding in living memory. Unfortunately, there is nothing you can do about such an event. The only possibel step you can take to protect your business is to have an up to date, sensible disaster plan. One of the mainstays of a disaster plan, is adequate office insurance. The reason being that you can plan away to your hearts content, but at some point your business could suffer a disaster which only a good quality small business insurance policy is goign to provide the help you need.

We all know that your office needs to insure it’s assets and liabilities. But, you need to ensure that any policy you take out, however cheap it is, includes business interruption, consequential loss or, as an alternative, increased cost of working insurance.

Standard business interruption insurance, should, include an amount, usually around 20% of the overall sum insured, to pay to get your business up and trading as soon as possible. The BI cover will kick in for your lost income, but you also need insurance to, for example, rent an alternative office for three months including all IT kit you need. No-one wants to just sit back and take the insurance payout because, the longer you are out of action the more your customers are likely to go elsewhere.

If however, your small business insurance policy for your office provides good quality business interruption cover, youc customers may only notice a temporary blip in the dealings with you and will stay. If they cannot get through, cannot speak to you and importantly, cannot buy from you, they will go elsewhere.

Comprehensive office insurance – are employees covered whilst working from home?

Wednesday, February 24th, 2010

With business insurance, you really only have two choices. You can either buy a packaged product, designed specifically for your industry or business activities, or a bespoke, more specialist product where you pick and choose the sections of cover.

Look around most high streets in the land and the types of businesses you see (retail, licensed trade, restaurants etc) will usually be suited to a package product. Then go to an industrial estate or commercial area and most of the businesses will probably be covered under a commercial combined insurance (or bespoke contract).

Office insurance is no different and you can get a competitively priced policy from most brokers or insurers. You do need to exercise some care though, the cheaper the package and there is more potential for restrictive terms to apply.

Here in Scotland, in February 2010 it is snowing yet again. What this means is that many employees of businesses are working from home, utilising modern technology to keep in touch. You need to make sure that the employers liability section of your policy specifically covers those who choose to work from their home address. In addition, if they are using a business laptop or Blackberry style device, is this covered if it is lost or damaged away from the main office premises? You should never assume something is covered, it is always worth checking.

Office insurance – can I cover my employees equipment?

Wednesday, February 10th, 2010

Larger businesses tend to supply electronic equipment such as laptops and mobile phones for their staff. They are usually covered under a block business insurance package with the technology provider. If they look carefully at how much they are paying for the insurance they might get a shock, but that is another story.

Smaller businesses though, with just a few employees, may choose to refund the cost of mobile phone bills or Internet access to their staff. Their employees will own the items, but what happens if they are stolen or damaged whilst on company business?

The chances are there is nothing in the employees contract that says you are responsible for the replacement cost. Whilst you have no legal liability for replacement, you will more than likely feel a moral obligation to do something.

One or two losses a year could add up to £1,000, straight off your bottom line profit, which is not good. It tends to be more clerical and sales staff that need this cover, so if you have an office insurance policy, you will need to refer to it to see if employees personal effects are covered.

If they are not, you can usually get this extension included. It may be that you have to specify that the machines are not owned by you but a good quality policy should be able to include this cover for around £20 a year per £1,000. The cost will go up if the equipment is likely to go within the EU or Worldwide, as the likelihood of damage or loss is increased.

You will look to pay an excess of between £50 and £100, any more and you should complain to your broker to get you better terms.

Vet, dentist and doctors surgery insurance – how can this be office insurance?

Monday, January 25th, 2010

As we have mentioned before, UK commercial insurance companies like to categorise and segment different types of industries and businesses.

This makes things a lot easier when looking around for a quote or cover. But, as with everything there are always a few anomalies.

One of these relates to office insurance. Every town, city and village will have some sort of office, whether a separate commercial one or home based. As there are so many, insurers have sensibly put together a package that includes most of the common covers that would be required.

Now, the anomaly is that the vast majority of insurers that have one of these packages use them to cover doctors, dentists and vets. It may seem strange but to an insurer the risks presented are very much the same. You need to look out for the additional covers provided (say cover for visiting bags and equipment away from the risk address). Otherwise, to all intents and purposes the covers are very much the same.

Just make sure that whenever you get your policy it specifically states the type of business or trade that you are involved in. The rating will of course be slightly different. For example there is more likelihood of veterinary staff being injured than say, a dentist. For this reason the insurers will need to categorise your trade correctly.

As always, discussing your requirements with a broker is the way forward. They understand the options available and are legally obliged to provide you with a professional recommendation, in the form of a full written quotation with terms, conditions and excess laid out clearly.