Archive for the ‘compare business insurance’ Category

Compare business insurance – the right way.

Saturday, February 26th, 2011

Following on from our previous posts about the sites that offer to compare business insurance, we thought we would say what you should expect.

In the olden days (pre 1990) if you were looking for a comparable quote at renewal for your business, you really only had one option. You would speak to a local broker and they would offer to come and see you. As part of their visit they would ask to see all of your existing documents and then come back to you with two things. Firstly, a straight comparison with what you had, and secondly, offers of additional insurance cover.

Any broker would always say that another provider was not really giving exactly what they should do as far as cover is concerned.

Here at businessinsure, we like to do things slightly differently. If you were to phone us up to discuss an alternative to your renewal, we would look to gain as much information about you, your business and what your plans are for the next twelve months. There is no point in sticking with the same sums insured etc, if your business is to grow or change substantially in the next twelve months.

We would then offer a comparable quote to the cover you have at present. It may well be that we offer slightly different excesses and terms, usually for the better. But, until we see a copy of your existing insurance, there is not really that much that we can do to check what cover, terms, warranties, conditions and excesses you have.

Then, if we felt that you were missing out on cover, for example a licensed premises without loss of licence insurance, we would let you know. Hopefully, you would then be sitting there with your existing business insurance renewal and a comparison quote to consider.

Do compare business insurance websites really work?

Friday, February 25th, 2011

A friend of mine asked me about their car insurance. They had a renewal from company A and had used a few of the comparison sites and managed to get alternatives that saved up to £128. As a business insurance broker, they of course think I am well versed in every aspect of insurance. I explained that private car was not my thing, but I would happily review the documents.

To cut a long story short, the only thing that they had managed to do was reduce the premium. When you looked into the cover and excesses there were such vast differences, they were, frankly uncomparable. I explained to my friend that, if all they wanted to do was to meet the absolute minimum legal requirement for drigin on the road, then they should take the cheapest quote. Even then I had my doubts about the speed with which the provider in question would actually pay out on the claim. If however, they wanted a policy that would actually pay out on the types of things they would normally expect, for example a windscreen claim without a massive excess, then they should stick where they were.

Over Christmas, when we had our two quiet business days of the year, I had a renewal that was due for a shop. I had a look at some of the sites that offered to compare, and it was the same old story, all they do is offer cheaper prices. Now, don’t get me wrong, we always try and save customers money, but, not at the expense of their cover.

Getting a business insurance quote and help as well.

Wednesday, December 29th, 2010

If you are looking on the internet, it is easy to find hundreds, if not thousands, of sites that allow you to get a business insurance quote. If you use the analogy when purchasing a new car, think of this. Imagine a street with two large car dealers. Both of them have 25 different models of car available. Dealer 1 has one person working the forecourt. You turn up looking for a new car and all they will do is hand you over the keys and let you look at the car and if you ask, you can view the manual as well.

If you aks them about the car you are interested in, their answer is, sorry you must decide yourself. Dealer 2 though, has exactly the same cars and manuals. But, if you ask them for help, they will happily explain everything you need to know about the car from servicing costs, how to adjust the seats to how efficient the car is.

The obvious question is, if the cars are the same price, which dealer would you go to? Dealer 2 of course. Because there is human intervention where they offer to help you decide.

Now turn this back to your insurance. Do you go to a website that just offers to compare business insurance, with no help or advice. Of course you don’t, what you want is a bit of guidance about what is the most suitable product for you. At the end of day, in three months time when your property burns to the ground, you want to have the right cover in place. This is where you need to speak to a business insurance broker. The prices you will get are roughly the same, in fact a broker will usually get you a better price because they physically search the market for you.

Getting a business insurance quote, option 1 or option 2?

Wednesday, December 15th, 2010

To get a business insurance quote, here in the UK, you have two main options. Look at the following, and then decide which one you really should go for.

Option 1

You can choose to look for a quote yourself. When we say this, we mean you do all of the work. You can either go direct to an insurer. There are a few commercial insurance companies that still choose to deal direct with members of the business community. Others have tried and decided that it is not cost effective to do this. You cannot go and visit the insurers yourself, so you have to do this via their website. Remember though, you are not getting any choice. Go to insurer A and you get a quote from insurer A only. You need to repeat the whole process with all the different insurers.

If you want to get some choice, but no advice, go to one of the websites that offers to compare business insurance. Note though, that you do not get real time advice. These sites, of which there are a few, are designed with one thing in mind. Getting you to choose based on price. You do not get any human intervention or help from anyone trying to advise you as to what product you really need. In the event of a loss, that is not covered, you have very little comeback because you have chosen the product. They have many disclaimers dotted around their sites that mean if you are not happy with the product, then it is tough because you read through the summary of cover and were happy with it.

Option 2

Go to a business insurance broker, either online or in person. Online brokers are really telesales, so you can speak to a human being and discuss exactly what it required. Give your information to the broker, once, and they will then scour the market for you, for free, to get the best price for the best cover.

Where do I go to compare business insurance?

Thursday, November 11th, 2010

If you hit the net and enter the search term compare business insurance, you will be hit with not one, not two but over 15,000,000 results. Now, no-one in their right mind is going to sit there and visit every single site, there is not an infinite number of insurance companies in the UK. This means that even if you look at half a dozen sites, you are going to start to see results from the same companies.

But why is there a difference in the cost? If you are happy to spend time filling in the ever lengthy online forms, you will soon realise that they tend to ask you the same questions. So, if they ask they same information, and you are consistent in your declarations, then why are there such big price differences?

There are two reasons. Firstly, it depends on how much the owners of the site are taking as commission or as an “introductory fee” as this is built into the price. Secondly, and much more importantly for you as the business insurance purchasing cusotmer, is the difference in cover, terms, excess, warranties and conditions.

It can be mind-boggling when you get two quotes, from the same insurer, from different sources to be able to compare apples with apples. In answer to the question, as to where do you go, you need to speak to a human being. Whilst these sites are all well and good for getting car and home cover, when you are talking businesses, there are so many small differences that you need a broker to understand exactly what you require and to find you exactly the cover you need.

Forget the sites with no human interaction, speak to human being, there are thousands of brokers out there just waiting for your call.

Compare business insurance the easy way.

Tuesday, October 26th, 2010

We are seeing, across the board, premiums increasing for all classes of business insurance. Whilst some of our customers say that this is unfair of the insurers to increase costs, we have to point out that this is on the back of approximately 8 years of either static, or reducing premiums. We have many customers paying less now, for essentially the same risk, than they were 5 years ago. Of course, no claims discounts help, but in recent years insurers have not been increasing prices, apart from index-linking.

As there have been a number of years of inadequate pricing (from the insurers point of view), they are now starting to amend the pricing to make up for the past few years losses. They have three choices, in reality, pull out of a class of business, increase their prices or remain the same. Most are erring on the side of caution and increasing their prices.

This leaves most customers in a bit of a quandary, what do they do when they are faced with an increased premium? Many will instantly hit the internet to find an alternative. No longer do you have to visit, or be visited, by a broker, you can use the net.

This is where the difficulty occurs, there are so many sites now that compare business insurance. But, the question is, do they really compare the cover, or do they compare the prices? It tends to be the prices in the main and the cover is secondary.

What you really want is a human being that will methodically and correctly, compare the products and recommend the best product at the best price. The easy way to do this, is to speak to a broker that is independent. If they are, they can pick and choose who they quote (subject to them having agencies with the underwriters), if they are not independent, their level of choice is limited to one.

Speaking to a broker, instead of using a comparison site, is the ext way because you can chat through what you do, and do not, want. The broker can suggest areas where there are gaps and help you ascertain exactly what you need, should and are legally obliged to insure.

Commercial insurance – comparison sites

Tuesday, October 19th, 2010

If you have had to watch daytime TV at some point in the past six months, you will have seen numerous adverts for sites that offer to compare insurance for your car and home. Whilst they are not advertising on TV yet, there are sites on the net that offer to compare business insurance.

I have worked in the industry for nearly 25 years. When I started, there was a mystique about insurance and to be a good underwriter, would take years and years. Anyone with any sense knows that if you can train to be a doctor or dentist in 6 years, any more than that to become an underwriter, is nonsense. What they were really saying to me, when I started, was that experience counts. The more time you spend in the industry, the more you learned.

So, should you go to a website to choose your commercial insurance, or should you speak to a human being or trust that the website will give you not only the best deal, but the best cover?

We always think you speak to human, an independent business insurance broker will offer you so much more than a wesbite on its own. The issue we have with these comparison sites is, that they do not sell on price and cover. They sell on Price, with a capital P and cover, with a small c. We have just had a florist cancel her renewal. for six years she has been paying £262.50. She now has a package through a website, for £60 less. I asked her to send through the package, and not only is the excess double, she does not have shop front glass cover.

I have explained that one cracked window or claim, and the £60 saving has disappeared. But, the deal has been done and it is a shame. It was sold on price and nothing else.

Cheap business insurance – does it exist?

Monday, October 11th, 2010

Does cheap business insurance exist? The answer to this is, yes it does. Whatever you are paying now for your insurance, in 99% of cases you will always be able to get something cheaper. Think about any product or service, that you need or buy for you business and if you look long and hard enough you will get a better price.

Of course, you know what is coming next. This can be a double edged sword. If you get somehting too cheap, then you will probably end up paying for it in the long run. Think about clothing, get yourself a cheap coat or pair of shoes and you will realise soon enough why the product was so cheap, probably because it was not fit for purpose.

Get an insurance policy that is considerably cheaper than everything else in the market, have a claim and then you may realise that you have a higher excess or worse still, no cover.

What does exist, in abundance, is what we like to call competitive business insurance. There are a range of prices from different insurers for the same risk. What you want is one of those that is at the bottom end of the price scale. Just because the price is low, does not mean it is bad cover. If you get the quote from a broker, what you really need to do is to ask them to tell you about any increased excesses, cover restrictions or onerous terms, conditions or warranties.

The brokers job is to offer you the best product at the best price, if there are any gaps, they need to notify you of this. We had an enquiry recently for a takeaway insurance quote. The market was quoting in excess of £1,000, but one insurer came back and quoted around £700. The difference being that they were not prepared to offer shop front glass cover. We advised the client and provided them with two quotes. As they had external roller shutters and they were not on a busy high street, they decided to go with the cheaper quote, excluding glass. As part of the process though, we made sure that they were fully aware of the cover restriction on the cheaper quote.

This is where a broker will help you. If you visit a website that offers (and we choose the term loosely) to compare business insurance, they do not always make it abundantly clear what the differences are. Sure, they will give the opportunity to view a key facts document or policy wording, but you want a human being to discuss this with you, whether it is face to face or over the phone.

Business insurance – speak to a human being!

Friday, August 20th, 2010

Looking for a business insurance quote and using the net? We can guarantee if you go to the worlds favourite, and best, search engine Google, that you will be faced with an array of choices when you tap in your search term.

Getting a top three position in Google is the Holy Grail of most companies. You will find though, that the bigger the company, the more money they have to invest in tweaks and cheats to get to the top. But, the ones that appear at the top are not quote what they seem. I always thought that to get to the top means you are the best. However, being a small, independent business insurance broker, we have realised that however good, quick, competitive and/or recommended you are, this does not mean you will be anywhere near the top.

This troubles me, the top five or six in most insurance categories feed you straight through to a website where you, the customer, have to fill in all of the information and at no time at all do you get any advice, help or pointers about what cover you really need.

If you have got this far into this blog then you are hopefully thinking along the same lines. Have no fear though, for every company that has invested hundreds of thousands of pounds in advertising and search engine optimisation to get to the top, there are hundreds of independent brokers just waiting to offer you a personal service. When we say personal service, this means that you can actually speak to a human, get advice, understand what cover is or is not required.

Whilst we do not doubt that a website that offers to compare business insurance will get you a competitive price, who is there to confirm to you whether the cover is competitive as well?

Subsidence – make sure you have adequate cover.

Monday, July 19th, 2010

Since the terrible summer of 2007 and the floods across the country we have not had such dry weather. 2008 and 2009, whilst not so bad, were hardly the summers we remember from the past.

No-one will forget the Met Office announcing with great fanfare that 2009 was going to be a “barbecue summer”, only to state 5 months later that this was only a 60% prediction, which of course was wrong.

As a result of this, the business insurance companies, that insure buildings and properties, have seen a marked dip in claims for subsidence over the past four or five years.

We have had cracking weather in 2010 so far, a few blips of course, but the “phew what a scorcher” headlines have been justified. Whilst we have had a good summer, we have also had a very dry winter. A lot of snow of course, but this has not soaked through to the soil under our houses and businesses.

We are starting to see an increase in claims under business building insurance for cracks in the actual structure. The causes of subsidence are many, the main ones being a simple draining of soil, which results in shrinkage which cracks the structure and tree roots, in search of moisture, drying out surrounding soil.

With the advent of websites that “offer” to compare business insurance, as they are price driven, there is an increase in quotes being provided at a very basic level. What this means is that people are getting quotes without subsidence, because it can be 10 or 20% cheaper.

This will start to be a problem as people start to have claims and then realise that there is no cover in place. The first thing you should do is speak to a business insurance broker and get them to review all of your insurance requirements, one of them being the cover you have. Secondly, if you do not have subsidence, heave or landslip (the 3 main covers) either get this added to your policy or take out a new one with this, vital, cover.