Archive for the ‘commercial property insurance quote’ Category

Loss of rental income – what’s the indemnity period all about?

Friday, November 25th, 2011

On a commercial property owners insurance policy, the main cover taken out is for the actual building. This is the actual structure or the bricks and mortar. You cannot take out a policy without this. The cover you get is what they call “standard perils”, which is fire, storm, flood, burst pipes and a few others. This cover can be extended to include accidental damage and subsidence, heave and landslip. We always quote to include these covers as a minimum.

In addition you can get property owners liability and glass cover. The reason being that insurers always cover the glass separately. Then you can get loss of rental income. If you own the building and rent it out, if there is a fire (for example) and your tenant moves out, you lose out on your rent. This is where you get loss of rental income, but only from an insured peril. What this means is, if a tenant defaults on their rent, you are not covered, but if it is unable to be let for 9 or 10 months while work is done, you get the rent.

The question is, how long do you take the rent cover for? This is what the indemnity period is. All standard policies, that have loss of rent, will have the cover for 12 months. What you need to do though is consider what would happen, in the event of a disastrous fire? Could your whole property be rebuilt to a standard so it could be let again within 12 months? The chances are, no, and this is why you may need to speak to your business insurance broker about getting cover for an extended period. It really adds very little to the premium to go from 12 to 36 months. You can get cover for 18, 24 and even 48 months from most insurers. This is, again, where the beauty of dealing with a broker shines through.

There are plenty of websites that offer, and we use the term as loosely as possible, to compare business insurance. If you do not tick the box to add loss of rent, there is no-one there to question this and explain the benefits of this cover.

Commercial Property Owners – information required

Thursday, July 21st, 2011

If you are looking for a commercial property owners insurance quote, there are three main ways to go about this.

Firstly, you can phone an online provider, whether this be a broker or a commercial insurer direct.

Secondly, you can visit one of the many websites that state they will compare costs for you.

Thirdly, you can visit your local broker and obtain a quotation face to face.

In addition to these three, there are many different smaller methods such as your bank or mortgage company providing you with a quote.

Whichever of the options that you choose to follow, there will be a differing set of questions asked of you. The reason for this is that ultimately it will be a business insurance company that will provide you with the quote. The different companies all want slightly differing information, depending on their underwriting and risk acceptance criteria.

The main question though, for commercial, industrial or business building insurance is the rebuilding cost. This is the amount of money it would cost, at the inception or start of the policy, to rebuild the property in the event of a catastrophic loss. This is the type of loss, such as fire, where the whole building needs to be reconstructed. This cost, which will ultimately be your sum insured, if you take out a policy. Needs to include the following:-

1) The cost of clearing the site, including demolition of any remaining structure.

2) The cost of rebuilidng any underground, or below ground, foundations. These are normally not destroyed in a fire, but will need replacing.

3) All architects, surveyors, legal, regulatory and professional fees in rebuilding.

This is where you need to make sure that the cost is sufficient. It is not correct to base the rebuilding cost purely on the purchase price or the market value.

The best way is to get a professional valuation, by an approved building valuation surveyor. Althought there is a cost involved, at least you have a yardstick to base your policy on. If there are any problems regarding the sum insured, you will then have comeback on the surveyor.

Flat roofs – the information the commercial insurance companies want to know.

Thursday, July 7th, 2011

As part of our business insurance broking role, we have to go through a fact finding process. This usually takes the form of a conversation with a customer. We do not like to use pre-printed forms because one minute you could be speaking to a publican, the next an aerobics instructor and after that a UK citizen, living in Australia, trying to sort out cover on the propery that they let out in the UK (and yes, these are real and we managed to get all three quotes converted to policies).

Speaking to the last customer, the property owner, I asked what materials the roof was constructed of. To which he replied, I do not know I have never been in the roof. We did manage to ascertain though that it was a pitched, slate roof. This is what the insurers like, pitched roofs are of course designed to make water drip off, rather than go through and slates, like tiles, have a very long life span, if installed and maintained correctly.

But, when a customer says that they have a flat roof, we have to go into a different mode of questioning, which is why we need the questions in our heads, rather than on the paper, otherwise we would need a very big piece of paper. But what exactly do the insurers need to know and why? For commercial property owners insurance, one of the bigger causes of loss is water ingress from storm. If a roof is manufactrued of anything that is not as substantial as slate, tiles or metal then there is more chance of water getting in and causing damage.

Insurers will need to kow the exact material, the age, when it was last replaced (most felt roofs only last 10-15 years) and whether it is maintained either annully or bi-annually. Insurers then use this information to decide whether to load the premium and/or apply additional terms.

Commercial building insurance – is the market turning

Sunday, April 3rd, 2011

Every commercial insurance company in the UK has their own “preferred” types of business that they want to underwrite. Some will balk at the higher risks (such as oil rigs, airports etc) whereas others specialise in this area. It is a case of, whatever floats your boat.

If the insurers know, from experience, that they can make money from a particular type of risk (say, fish and chip shops) then they will do three things. Firstly, they will design specific products to suit the industry. Secondly, they will market these products and thirdly, they will price accordingly.

I have done a few different marketing exams in the past as part of my professional qualifications. You can tell that they are not written by people in the real world, because they say that targeting niche areas is the key. This is absolute tosh. In 2011, there is very little marketing that anyone can do, that cannot be immediately replicated by A N Other.

This is where commercial property insurance comes into play. You cannot get yourself a niche product, because everyone wants a piece of the action. All insurers want commercial property business, because, over the years it makes them money. There is enough of it about that they can get in some significant premiums to cover the losses. As a result, they price to get the business, which means cheap.

Over the past few years though, they have been going beyond the profitability line. We have seen two harsh winters, this means lots of burst pipes, collapsed gutters and other cold induced damage to property. So they are not making as much as they thought, and are losing out. How do they rectify this? By increasing prices. If you find that you have a commercial or business property insurance renewal that has gone up a bit too much, give us a call to see what we can do for you.

Business insurance – what does average mean?

Saturday, October 23rd, 2010

If you have a business insurance policy, or you have just received a quote, you may be told by the broker that “average” applies to the cover.

You may well wonder what average means and how this affects the insurance. Your policy may contain a clause that is called something along the lines of Reinstatement Basis or Reinstatement Condition. It is one of the standard general definitions of a policy and applies to the vast majority of commercial insurance products. It is more commonly called average and it is extremely important.

An insurer wants to receive the correct premium for the risk they are facing. A 17 year old, male, living in an inner city with a sporty car is going to pay more than a middle aged family man in the country. So, if the 17 year old lies and says he is 47, he will not only get a cheaper premium but he will also have any claims he makes turned down as h has misrepresented the risk to insurers. They do not, and cannot, check on the validity of the information provided at quote stage. This is why you complete a proposal form or accept a statement of fact and this forms the basis of the policy. ie, if you lie the the policy is invalid.

Now think to a commercial policy. If you have a stock holding of £50,000 and you only declare £25,000 to the insurers, you will be underpaying that element of the cover by, say 30-50%. If there is then a loss the insurers will apply the average clause. You under-insured by 50%, so any claims settlement, whatever the amount, is reduced accordingly. So, if a flood destroyed £10,000 of your stock, the insurers would only pay 50%.

The same applies to buildings, with commercial building insurance, you need to declare a re-building or reinstatement cost for the property. If you mis-represent this amount to insurers then any claim will also be reduced.

For example, if your 1,000 square foot warehouse is £200 per square foot to rebuild, you should insure for £200,000 plus 20% for additional fees, costs and a contingency, ie £240,000. If you insured for less than the correct figure, you could face a reduced payment.

The secret is, to get a proper commercial valuation of the rebuilding cost, every 3-5 years. It may cost £2-300, but it reallyis worth it because you are safe in the knowledge that if the figure is wrong you have not only done all you can, you have also got the potential of suing the valuer.

Commercial building insurance – frost cover

Tuesday, September 21st, 2010

Any business insurance policy, whatever type of trade it covers, will include certain exclusions, warranties, conditions and excesses. There are reasons for these being included. The more cynical will think this is the insurers trying not to provide cover. The more realistic view is that these need to be included because without them, the insurance companies would simply have to pay out for anything and everything. This would then lead to increased costs in premiums. As the amount of claims increases so would the premiums and this spiral would continue until it became unaffordable to arrange cover.

One of the standard exclusions is for frost damage. Last winter we saw unprecedented levels of storm and burst pipes claims. As far as frost is concerned, the actual damage caused by the frost, ie to brick work, is excluded. Whereas, the consequent damage, ie water seeping in, is covered.

The reason that frost is excluded is because it is a maintenance issue. A normal wind and watertoght building, in good condition, should not allow water to sepp into brick work and then for this to freeze, expand and cause damage.

It (frost damage) really only occurs under commercial building insurance polices. Certain insurers will allow restricted cover, maybe with a limited payment of a few thousand pounds. The reason that frost is excluded, is because your policy is not a maintenance contract. A building should not be allowed to get into such a condition that water can seep into the brick/cement work. If that is the case, then the building should be re-pointed or the bricks replaced or coated with a waterproof membrane (in the summer months!)

Unoccupied building insurance – is this a business policy?

Thursday, September 16th, 2010

We received a call from an existing customer who is renovating a house and living in a mobile home on-site. Their home insurers are refusing to extend cover as the property is, under their definitions, unoccupied. They have advised the customer to get a business insurance policy.

The question from the customer is, why is this a business policy? You would think, that a business policy would be only one available to live, trading businesses. However, nothing is of course that easy.

You can get business policies for charities, non-trading companies, dormant companies and of course, residential and commercial property insurance. So, the unoccupied property, that is not a business, is not earning income, is probably a complete drain on resources, is not one that a traditional house insurer will cover.

What you need to do, is to speak to a business insurance broker. They will have access to a huge range of property owners policies, many of which will cover unoccupied, vacant or untenanted properties. It does not matter whether these are residential or commercial, they will be able to get the right policy for you. The only difference, that will affect the premium and cover considerably, is whether there is just general “tidying up” renovation, ie painting, decorating, new kitchen/bathroom etc, or whether you are being more ambitious and structural changes are undertaken. This would include new windows, extensions, conversions and new roofs.

This is when the insurers may restrict the cover to simply, fire, lightning, aircraft and explosion. If you are not doing structural work, you can get cover for storm, burst pipes and/or theft and malicious damage.

Commercial property insurance – flat roofs

Wednesday, September 1st, 2010

Chances are that if you have a commercial property insurance policy in force, there will be a condition or warranty relating to any non-standard constructed roofs. If your property or properties have a normal pitched roof covered with slates or tiles, then this does not apply. However, if part or all of your roof is flat, then you need to exercise care as to what exactly is, or is not, covered by your policy.

Most policies will provide the usual  range of perils such as storm, flood, fire, theft, burst pipes etc. But, properties that have flat roofs are usually more susceptible to certain types of loss than a traditional roof.

Concrete roofs are not so bad. You do not see many of them nowadays (in new builds) but throughout the 70’s and 80’s this was a popular form of construction because it was quick and sturdy. What insurers are concerned about is flat roofs that can, over time, deteriorate in condition. We are particularly talking about felt or asphalt on top of timber. In the main, this type of construction was used on extensions as opposed to the whole roof on a new build. There are many properties though where the whole property is roofed with felt on timber.

If you are receiving rental income on the property, or you occupy the property yourself (for your trade) then you will have arranged a policy through a business insurance broker. 9 times out of 10, the policy will have been sold based on price. The cheaper the policy though, the more careful you need to look at the conditions and/or warranties.

For example, you may have a standard business insurance policy which has a nice, low, £100 excess. But, if you look carefully, any losses attributable to the flat roof may be subject to a significantly higher excess. £500 is the norm and this can rise to £750. This means that for every loss relating to the flat roof, you will pay a huge chunk of any claim, if not all of it. Also, the policy may state that you need to have the roof inspected every year, or bi-annually, by a competent contractor (ie not yourself) and any defects remedied.

This covers three points. Firstly, the increased excess may make the cheaper policy youhave bought not such a good deal. Secondly, the cost of getting a contractor even to look at a roof can be a few hundred pounds and thirdly, you will need to provide written evidence that you have had the roof inspected within the last twelve months. So you cannot get away from the additional costs.

All in all, it may seem like a good deal to get a cheaper premium, but as we always point out, the devil is in the detail.

Commercial property insurance – temporary unoccupany

Sunday, August 29th, 2010

If you have a commercial building insurance policy in force, the premium and cover will be based on a number of factors. One of these is the type of occupancy. As you can imagine, a building that is occupied as a fish and chip shop or woodworker is going to present a higher risk of fire loss than an office.

Insurers will either charge a higher premium, to reflect the increased risk, or apply terms (such as having all dirt and grease removed from takeaway ducting every month).

When a tenant leaves a property there is usually going to be a gap between when one business is trading and the next one starts. This can either be whilst you are awaiting new tenants or whilst there is a shop re-fit undertaken. You could be faced with months and months when the building is empty, given the tough economic times. There are estimates that 15% of the existing Woolworths store premises are still empty, nearly two years after the companies demise.

Your policy wording, as with all business insurance, will have certain terms, conditions and excesses. One of the conditions will relate to what happens to the cover when a building is empty for 30 days or more. Usually, if aa building is empty, un-tenanted or vacant for more than a month, there are fairly onerous cover restrictions.

You will find that your glass, storm, burst pipes or theft cover is excluded. The reason is that insurers, from experience, suffer more losses on unoccupied properties than they do tenanted ones.

You need to check your policy wording to see what terms apply if your building is going to be empty for any length of time.

Subsidence – make sure you have adequate cover.

Monday, July 19th, 2010

Since the terrible summer of 2007 and the floods across the country we have not had such dry weather. 2008 and 2009, whilst not so bad, were hardly the summers we remember from the past.

No-one will forget the Met Office announcing with great fanfare that 2009 was going to be a “barbecue summer”, only to state 5 months later that this was only a 60% prediction, which of course was wrong.

As a result of this, the business insurance companies, that insure buildings and properties, have seen a marked dip in claims for subsidence over the past four or five years.

We have had cracking weather in 2010 so far, a few blips of course, but the “phew what a scorcher” headlines have been justified. Whilst we have had a good summer, we have also had a very dry winter. A lot of snow of course, but this has not soaked through to the soil under our houses and businesses.

We are starting to see an increase in claims under business building insurance for cracks in the actual structure. The causes of subsidence are many, the main ones being a simple draining of soil, which results in shrinkage which cracks the structure and tree roots, in search of moisture, drying out surrounding soil.

With the advent of websites that “offer” to compare business insurance, as they are price driven, there is an increase in quotes being provided at a very basic level. What this means is that people are getting quotes without subsidence, because it can be 10 or 20% cheaper.

This will start to be a problem as people start to have claims and then realise that there is no cover in place. The first thing you should do is speak to a business insurance broker and get them to review all of your insurance requirements, one of them being the cover you have. Secondly, if you do not have subsidence, heave or landslip (the 3 main covers) either get this added to your policy or take out a new one with this, vital, cover.