Archive for the ‘business insurance’ Category

Unoccupied property insurance quotes

Thursday, December 29th, 2011

If you need an unoccupied property insurance quote, whether for residential, commercial or a mix of the two, then you need to go to a business insurance broker. It may seem strange as to why you would go to a business broker for an empty residential property owners insurance policy, but stick with us and we will explain why.

A fair proportion of  our business is property owners. We do not differentiate at all, the only thing we cannot do is a home that you occupy yourself, this is better suited to a domestic, or personal, insurer. Even the larger commercial and business insurance companies will split their companies into two, one for the business side and one for the domestic. There is a problem though in going to a domestic insurer for an empty house that you are looking to insure. Why? Because most of them will have restrictions about insuring a property that is empty for more than 30, 45 or 60 days. Instead of applying restrictions, the cover simply ceases.

The reason for sticking with us is, that a business insurance broker will be able to get an annual unoccupied quote for you. Businessinsure can even get wider cover to include storm, flood, theft and malicious damage. You will not get cover for glass, sanitaryware, loss of rent, accidental damage or burst pipes though.

So whether it is an empty house, factory, restaurant, shop or industrial unit, we can get a quote for you. We can usually turn quotes around within an hour or so. Therefore, even if your existing provider has hit you with a massive premium increase at the last minute, come to Businessinsure and we’ll see what we can do. We are not naive, or should we say daft, enough to say that we will beat any other quote. What we will do is our best, for you. You can then rest assured in the knowledge that at least you have found out what the ball park is, price and cover wise. You can then choose whether or not you want to move insurer.

Liability insurance – in isolation

Tuesday, December 13th, 2011

Commercial and business insurance companies will, very rarely, offer a single type of insurance on a separate contract. What normally happens is that the different types of cover are packaged together into single contracts. Think of your car policy, you do not buy a separate cover for your windscreen, for third party liability, for legal expenses or for damage to the car or it’s contents. Instead, the insurers wrap it all up and sell it as one policy.

It is the same with most types of business insurance, you can get packages for pubs, shops, hotels, restaurants, offices, salons, hairdressers and many others. But, there are some businesses that really do not want, or need, one of these packages. The package policy tends to include cover for stock and contents and goods in transit and money and business interruption and of course, many others! Some just need their basic liability covers, usually to comply with their legally required covers, such as employers liability insurance or to comply with a contract.

Nowadays, if you are supplying to, or working for, a larger firm, it is more and more likely that they will insist on you having, and indeed providing proof, of liability insurance. The reason behind this is, if there is a problem with the product that you supply to the supermarket, their product liability insurers, for example, want to be able to recoup any claims payments that they have made. Therefore, when you enter into a contract to supply, a supermarket for example, they will usually insist on you providing cover for employers, public and products liability. This is what the layman would call liability insurance on its own, the insurers call it the much more grand, combined liability insurance in isolation.

Although insurers like to package their products, you can still buy a combined liability insurance, which contains the three main covers. You have to be very careful about whether you choose liability cover on its own, or with a package. It may be tempting to take out the cheaper cover, especially in this day and age. But think about the last two winters and the destruction caused by burst pipes. Plenty of businesses lost all their stock and were very thankful that they had bought decent insurance cover. The common theme through all of the Businessinsure blogs continues, always, always speak to an independent business insurance broker about whether or not you need, or should have, basic or more comprehensive cover.

Insurance for business

Monday, December 12th, 2011

Anyone who caught the second part of the BBC’s Robert Preston series, How the West Went Bust, may be forgiven for thinking that UK plc is well and truly finished. I do accept that unless a journalist can put up a story that is quite controversial or hard-hitting, they will usually not get any air play. The programme was, thankfully, apolitical, it didn’t seek to blame either of the political parties, it simply said that the 15 or so years of growth up to 2006-2007 where fuelled by borrowed money and credit, in the main. What I disagreed with, was the part about UK being effectively a worldwide nonentity, Germany and China are streets ahead and we are just followers. This was the controversial part, if he had said that the UK is a bit wounded after 15 years of lack of investment from the government in the smaller manufacturing firms instead of allowing the banks to grow, grow, grow, then I would have been a little happier. Instead, the UK was accused of having no manufacturing, no exports, no income and just being a bigger version of Greece.

We are mortally wounded, that is true, but we will recover and it is the entrepreneurs of today that will grow the UK. The problem is that the programme was made, deliberately, at a bad time economically for the UK. The cynics amongst us would ask that if he is being so smug now, why where there no similar programmes in 2004-2007 from the BBC about the countries debt problems?

If you are an entrepreneur and starting up, you will be in need of insurance for business. This blog is not only to say that Businessinsure, can, and probably will help you, but to show that new young firms can thrive and survive. At the top of the business insurance broker tree, there are a few companies that have borrowed, heavily and at high cost, to grow, grow, grow. They are getting the best deals from the insurers, the best commissions, and their debt mountains are huge. But, even with this huge power, they are still not as nimble and quick as the smaller, more agile firms. By all means go to them for a quote, but come to us afterwards and see what we can do.

We are not a defunct country, we certainly have a lot to learn about the resilience and growth of China and Germany, but the learning needs to start at central government. On the ground, we know what we need to do and we do it.

Property owners insurance – full knowledge of the construction materials

Thursday, December 8th, 2011

With all the emphasis given to the Financial Services Authority and the pressure on business insurance brokers to act professionally and treat customers fairly, we are still amazed at how many businesses approach us for quotations without full details of the insurance they require.

As the owner of the property, it is their responsibility to provide us with a current rebuild cost for the property, as opposed to basing the quote on last years renewal premium and sums insured when looking for a property owners insurance quote. You would think, but it is not always the case, that a property owner would know the age of the property and also the type of the construction of the walls, floors and roofs.

A commercial insurance company, when providing a quote, will need to know if there is any element of flat concrete or flat felt on timber roof. Where there are flat roofs, terms and conditions will apply to claims and/or losses relating to the roof. These include annual inspection clauses and repairs and many will exclude storm or water damage arising from flat roofs, don’t get caught out. When you approach us for a property or business insurance quote with buildings, we will need to know if there is any element of flat roof. Even if this is just 10% of the overall roof area. We will always aim to obtain a range of property owners quotations to ensure the best terms are found for our clients.

Another point that insurers will need to be fully aware of is whether there are any composite panels in the building. This usually only applies to food processing and cold storage plant. However, modern buildings are now more likely to include pre-formed panels with insulation built in to try and reduce the heating costs. You need to know what the material is, whether polystyrene, Rockwool or similar or some other material. Every insurance policy is based on the principle of utmost good faith, you must declare the full facts of the risk to insurers. If you fail to declare composite panelling, which can represent a higher risk of fire, then your insurance policy may not pay out in the event of a claim for fire.

You should always speak to an independent business insurance broker who will go through steps to gain the required information from you, to present to a range of insurers to get you the best terms at the best price.

Loss of rental income – what’s the indemnity period all about?

Friday, November 25th, 2011

On a commercial property owners insurance policy, the main cover taken out is for the actual building. This is the actual structure or the bricks and mortar. You cannot take out a policy without this. The cover you get is what they call “standard perils”, which is fire, storm, flood, burst pipes and a few others. This cover can be extended to include accidental damage and subsidence, heave and landslip. We always quote to include these covers as a minimum.

In addition you can get property owners liability and glass cover. The reason being that insurers always cover the glass separately. Then you can get loss of rental income. If you own the building and rent it out, if there is a fire (for example) and your tenant moves out, you lose out on your rent. This is where you get loss of rental income, but only from an insured peril. What this means is, if a tenant defaults on their rent, you are not covered, but if it is unable to be let for 9 or 10 months while work is done, you get the rent.

The question is, how long do you take the rent cover for? This is what the indemnity period is. All standard policies, that have loss of rent, will have the cover for 12 months. What you need to do though is consider what would happen, in the event of a disastrous fire? Could your whole property be rebuilt to a standard so it could be let again within 12 months? The chances are, no, and this is why you may need to speak to your business insurance broker about getting cover for an extended period. It really adds very little to the premium to go from 12 to 36 months. You can get cover for 18, 24 and even 48 months from most insurers. This is, again, where the beauty of dealing with a broker shines through.

There are plenty of websites that offer, and we use the term as loosely as possible, to compare business insurance. If you do not tick the box to add loss of rent, there is no-one there to question this and explain the benefits of this cover.

Business insurance – winter burst pipe claims and increased excesses.

Wednesday, November 23rd, 2011

Over the past two years, UK business insurance companies have suffered adversely from the two severe winters. None of us can forget the way that parts of the UK came to a standstill after the heavy snowfalls and cold weather in December 2010. The insurers, those that cover business assets and buildings, suffered worse from the cold weather. When the weather plummets below minus 3 or 4, this can cause the water in any un-lagged pipes to freeze. It needs to be slow moving or standing water for it to freeze. But, when the temperature stays at minus figures for a few days, or more, it does not take long for pipes both inside and outside to freeze.

Now, I am not an expert on the physics of freezing water, but the problem is that once it starts to freeze this spreads as the temperatures remain below freezing. Frozen water takes up more space than liquid water and if i cannot go any further in a pipe, because it is all frozen, it goes “out the way”. This is either from a split in the pipe, copper, brass and plastic pipes are not that strong or any of the joins. When it remains frozen this is not a problem, but when the frozen water melts the split in the pipe or the broken joint is where the water goes. Even a tiny little split, when faced with water under mains pressure, will release gallons and gallons of water every hour. This usually happens to pipes that are hidden and, if you are not in the premises, even if just overnight it can wreak havoc.

The reason for going through this long explanation is that insurers have suffered statistically high levels of claims for burst pipes and some and actually applying increased excesses, across the board, to all their policies. You need to check whether your business insurance renewal quote documents include an increased excess, because this may not have been made fully clear to you at renewal stage.

Unoccupied commercial buildings insurance – what premium is charged?

Monday, November 21st, 2011

When speaking to a commercial insurance company about their top ten risks that they do not like, I can guarantee that unoccupied properties, whether commercial or residential, will more than likely be in their top five. Having worked for various insurers over many, many years they all treat them (unoccupied properties) the same. They consider them to be a higher risk than tenanted properties and also offer restricted cover, because they suffer more losses and they also charge a higher rate for this lesser cover.

The way a commercial building premium is calculated can be a bit complex, because it is based on years and years of statistics. As underwriters though, we do not need to use this information. The insurers produce a “rate” which is a percentage amount (per mille is another story altogether) applied to the rebuilding sum insured for a building.

If you own a property that is let out, for example, as a low risk retail (ie sweet shop, newsagent, chemist etc), you would be looking at an average rate, in 2011, of 0.15 to 0.20% depending on where the building is and the cover you get. If the tenant left and you need to cover this as an unoccupied building insurance, the main stream companies (the big brand insurers we have all heard about) will either not provide cover or will charge rates up to 0.75% and restrict the cover. Normal cover includes fire, storm, flood, accidental damage, galss and property owners liability, to name but a few. Unoccupied cover is restricted to what we summarise as FLEA cover. Fire, lightning, earthquake and aircraft (plus property owners liability). Whilst this gives you the main cover (fire) it does not provide any cover, say for storm.

We have access to insurers that, whilst they are not looking to be market leaders, are keen to insure unoccupied buildings at rates nearer to 0.275 to 0.30% with wider cover than FLEA. It of course depends on a number of other factors and you are better to speak to us over the phone to discuss your individual requirements.

Professional indemnity insurance – which limit to choose?

Thursday, November 17th, 2011

If we are approached for a commercial building insurance quote, one of the main questions we will ask is “how much is the sum insured”? Unlike cover for your house, where there may be a blanket limit of £400,000 or £500,000, for commercial properties you will declare the amount. Whilst it is not easy to get this figure, the policy is very clear, you are covered for x amount, as long as it represents the correct rebuilding cost.

But what has this to do with professional indemnity insurance? Not a lot, except to show that with building insurance, you can actually, see  and feel the “thing” that is insured. You can pay a surveyor to give you that valuation to confirm exactly how much you should insure for.

Now, if you are looking for professional indemnity insurance, how do you know what amount to insure for? If you are undertaking a contract for a customer and they are insisting on the cover being in force, then your job may be easier if they put a limit in writing to you. But, if they don’t or you are just looking for a professional indemnity quote, how do you decide what limit to go for?

The main insurers we use, will quote from £100,000 up to £5,000,000 any one claim. One quote this afternoon went from £290.00 at £100k to £4,3970.00 at £5m. You can see that there is a big difference in premium because there is a big difference in the potential cost to the insurers.

What you do not want to do is over insure yourself, the insurers of course enjoy this, because they get more money. Our job, as a business insurance broker is to get you the best deal, price and cover wise, for the insurance you need. Our advice is that you have to sit down, maybe with your colleagues and work out the worst case scenario cost and the average case scenario loss. Then, speaking to your broker you have to work out whether you go for the higher or lower or somewhere in between. It will also depend on whether your quote or cover is any one claim (better) or in the aggregate (less better!). As ever, get advice from a professional independent business insurance broker.

It is now ten years since The Independent went bust, will there be another?

Thursday, October 13th, 2011

In the relatively staid world of business insurance, we have managed to battle it out over the past three or four years as the UK entered and exited it’s recession. Times have been tough for one and all, for us we have had to cope with the reduction, in our estimations, of around 15% in the number of active, trading businesses looking for insurance. A friend of mine who is a solicitor, specialising in land purchase, always says to me that we should be ok because people will always need insurance. Whilst this is undoubtedly true, you have to understand that there are still roughly the same number of insurers and underwriters operating in 2011 than there were in 2007 before the economy took it’s nose dive.

What this means is that they are all chasing an ever decreasing number of clients. Those insurers that have clients are also suffering because, contrary to what their actuaries are probably saying, they are not increasing their premiums to make up for their increased losses and reduced investment income. What they are doing is having to depress some of their prices just to keep customers, profitable ones, on their books.

So what does this bode for the industry as a whole? We have been here before, in the late 90’s and the start of the millennium which led to one of the bigger, growing, insurers (Independent) going bust. I worked for a large commercial insurance company at the time and one of the tasks I worked on in the “strategy” team, was to produce a report for senior management on exactly how the Independent  was doing so well. The company was the stock market darling with it’s share price seemingly knowing no limits. The rest of us in the industry could only look on in wonder. They were picking up insurer of the year awards, picking up big clients and some of the best staff in our company went to work for them.

Then, as we all know now, the truth came out and the Independent crashed. There where rumours, trials and a lot of their staff ended up with worthless shares. The question we are asking is, who is going to be next? We have our ideas but of course we cannot go into print because without hard evidence we are going to be screwed into the ground for making libel. There are a few companies out there who, in the cold light of day, when you sit down and look at where they are now compared to where they were five or ten years ago have grown very fast. The ones we are thinking about have all been involved in either motor or liability insurance. Both of these classes of business are susceptible to what are called long tail claims. These are the claims that go on for years and years and cost an absolute fortune. If the insurers are not careful and do not reserve adequately for these claims, then they will turn around and bite them on the bum later on.

One analyst has gone into print about one large insurer saying that they think they are not adequately reserved. The insurer has categorically refuted these suggestions but, at the end of the day, the analyst must have thought long and hard about this before going to print. We need to sit down and see what the Financial Services Authority is going to do. They rightly got a very bad press about the problems with the banks, here’s hoping that they keep a closer eye on the insurers. As a business insurance broker we have to be careful about who we choose to recommend to our clients. We cannot rely solely on what we read in the press, it is about time the FSA categorised insurers along the same lines as the ratings agencies.

Let property insurance – which broker should you go to?

Wednesday, October 12th, 2011

A few years ago, before the big buy to let boom kicked off, there were not that many individuals who had residential properties that they owned and let out. Whilst not an exact replica, the UK tended to follow some of the other European countries. Landlords were either individuals or companies with access to large amounts of capital, which meant they could build up large estates of property.

It was not easy for individuals to get finance to purchase other properties. Unless they had a large capital basis you could not get a second home mortgage. Many landlords were “accidental” ones, they were left properties which they rented out or they moved from a flat to a house and managed to keep the first mortgage going.

As the new millennium came and went, the banks started to throw finance at people that wanted to borrow to buy second, third and fourth properties to rent out. As long as you had capital tied up in your current property, in the form of equity, you could borrow. And borrow they did! The rest of course is history, with the bankers thinking that the bubble would never burst.

As we approach the end of 2011 though, we know, as a business insurance broker, that the sensible people out there who did not borrow irresponsibly still have properties and of course they still need to get policies to protect them. The question is, who do you go to when you need to get a quote?

Again, there has been a bit of a sea change in where you can go to get yourself a buy to let insurance quote. Many of the domestic, or home only insurers, are seeking market share of the letting market and offering an adapted home policy for properties with tenants. You need to consider though, what happens when these properties are empty, or you go from a professional tenant to students or let to a local authority?

This is where you need to speak to an independent broker, that specialises in business. Although you may not be earning a lot of money from your let property, as far as we, and the commercial insurance companies we deal with, are concerned, it is a “business”.

If you have one, two or twenty two properties to cover, please call us to see what we can do for you.