Everyone accepts that a standard, run of the mill, business insurance quote will contain terms, warranties, excesses and exclusions. If you then proceed to take out the quote, then your policy cover is based on the particular policy from the insurer concerned.
No-one can, or will, expect a policy to pay out on every single claim or loss. The whole point of insurance is that it provides you with financial protection in the event of an unforeseen loss.
If you can reasonably foresee that a loss will occur, then technically it is not covered. If you think of commercial building insurance, if you do not maintain your property and the roof has cracked, holes and all sort of vegetation growing out of it, if there is a water leak into the property then insurers can, quote rightly, turn down the claim for lack of maintenance or care.
As far as takeaway insurance is concerned, this cover is based on a policy wording as well. One area of essential cover is for frozen food. Most takeaways wil have stock that is refrigerated or frozen. If there is a break down of this freezer than it can cause a loss of stock.
Most insurers we deal with offer a limit of £1,000 or £2,000 for this section, so it can be a big loss. But, please read through your terms. Nearly all insurers insist on the freezer being less than 5 years old. The reason being that it can be reasonably assumed that an older freezer may fail. If this is the case, and you have a good quality freezer over 5 years old, then your insurers may provide cover if you can prove that you have the freezer annually inspected and maintained.