Archive for March, 2010

Salon insurance – cover for hair and beauty

Wednesday, March 31st, 2010

Going back twenty years, if you were a hairdresser looking for a quote you really only had one option, a simple, basic salon insurance. This covers the usual things such as contents, stock, glass and liabilities. If you were a barber or gents hairdressers then you would take the same type of policy.

Nowadays though, you don’t tend to get a hairdresser that just does hair. Time has moved on and most salon owners know that they have to offer more than just hairdressing. You can now get beauty treatments, sun tans, fake tans and nails from many salons.

So what does this mean when looking for a business insurance quote? Thankfully, not a lot. Insurers have also recognised the need for policies that cover the whole range of treatments and many offer policies where you can include the “treatment risk”.

Yes, you can get a policy that will cover all that you do but it is absolutely vital that you declare all of this to your broker. You cannot, and should not, assume that because you have declared that you are, for example, a beauty salon, that all of your treatments are covered. Some insurers do not like invasive treatments or those that involve the application of creams and lotions that you have created yourself. There are options available for this cover but the best thing to do is to advise your broker via email (so you have written proof) of your treatments and ask them to confirm that this is acceptable.

You can get policies that cover hairdressing or beauty on their own, or a combination of hair and beauty but you need to get a broker to decide what is the most suitable type of policy for you.

Pub insurance – do your insurers know about your cellar or basement?

Tuesday, March 30th, 2010

When providing a pub insurance quote, you will find that most companies ask you a set list of questions. They will then go away and approach 4 or 5 commercial insurance companies and get them to provide a quote.

What happens next is that the insurers provide a “quote”. Legally, this must be a combination of both a price, or annual premium, and details of the terms, conditions, excesses etc (the policy) that applies. Just getting a price is absolutely meaningless, you need to see the terms as well to see whether the price is worth paying.

Within these terms and conditions there are certain assumptions made. With pubs and licensed trade premises, any stock or business contents stored within a cellar can have quote onerous conditions applied to the cover. These can range from the exclusion of any damage caused by water (flooding or burst pipes) through to an increased excess for water damage.

You need to declare to your broker that you have a basement or cellar and ask them to get you a quote with the smallest excess for water damage, but only if you store stock or contents in the cellar. Most pubs keep their beers in the basement, even though the barrels are aluminium, if they get wet then Health and Safety will say that they cannot be used, so you need to have suitable insurance cover in place to replace ALL of your stock in the event of loss or damage.

Most policies will have a standard excess of £250 for every claim, depending on your flooding history at the pub, you should be able to get cover without this excess being increased.

Disaster planning and office insurance

Monday, March 29th, 2010

There are many things you do not want to happen to your business, top of the list of course is going bust, which of course you will spend all your time and efforts on preventing.

Coming a close second will be the wish for your business not to suffer some calamity that causes a massive interruption to your trading, and consequently your profits.

Back in 2007, we had what was alledged to be a summer. You will remember that parts of the UK, in particular Hull and Gloucestershire, had the worst flooding in living memory. Unfortunately, there is nothing you can do about such an event. The only possibel step you can take to protect your business is to have an up to date, sensible disaster plan. One of the mainstays of a disaster plan, is adequate office insurance. The reason being that you can plan away to your hearts content, but at some point your business could suffer a disaster which only a good quality small business insurance policy is goign to provide the help you need.

We all know that your office needs to insure it’s assets and liabilities. But, you need to ensure that any policy you take out, however cheap it is, includes business interruption, consequential loss or, as an alternative, increased cost of working insurance.

Standard business interruption insurance, should, include an amount, usually around 20% of the overall sum insured, to pay to get your business up and trading as soon as possible. The BI cover will kick in for your lost income, but you also need insurance to, for example, rent an alternative office for three months including all IT kit you need. No-one wants to just sit back and take the insurance payout because, the longer you are out of action the more your customers are likely to go elsewhere.

If however, your small business insurance policy for your office provides good quality business interruption cover, youc customers may only notice a temporary blip in the dealings with you and will stay. If they cannot get through, cannot speak to you and importantly, cannot buy from you, they will go elsewhere.

Professional indemnity insurance – information used to obtain a quote

Sunday, March 28th, 2010

When looking for any type of business insurance, the better prepared you are, the more likely it is that you will end up with not only a better premium, but wider cover.

Basically, an insurer needs as much information as possible about you and your business so that they can decide what risks your business present and what annual premium they would be prepared to accept in return for carrying this risk for you.

Professional indemnity insurance is no different in this respect. The more knowledge the insurers have, the more potential there is for a better quote.

The goods news as far as PI insurance is concerned, is that insurers are more interested in your past business activities, so you should be able to put together the information they need from your books or management accounts. They will still require an estimate of future activity, but the past figures are something you must have. They will need to know what your turnover and fee income is, and  whether any advice or services you provide are separately for a fee or all inclusive.

Whether you work, or consult, for businesses in the US and Canada makes a big difference. Particularly if you need to have US jurisdiction cover, you need to refer to your t’s & c’s for your individual contracts.

The best thing to do, is to make a quick call to a broker, ask them what they need and whether they can email a blank proposal form. Once you have this you can work through this and get all of the required information. Then send this back to the broker and, if they are on the ball, you should have a confirmed, written quote within 24 hours.

Salon insurance – how much is your stock insured for?

Saturday, March 27th, 2010

If you have a hairdressers or salon insurance policy, now is the time for you to review your cover.

Why are we saying this? Only because we know, from speaking to salon owners day in, day out that when you actually review your sums insured, you can find yourself with a few gaps.

The best way to understand what cover you have and what you need is to speak to a professional, a business insurance broker. The reason for speaking to a broker is that they know and understand what you are looking for, and also the penalties if you do not have the right sums insured.

Stock insurance is one area where, most businesses at some point are under-insured. What this means is, if you have £20,000 of stock and only have a policy covering £10,000 then any claim, whatever the amount, is reduced by 50%.

So, you need to refer to your policy, usually in the first few sections of cover, and look for the amount that your stock is covered for. Then, compare this to your average stock levels over the past 6 weeks and compare the two. If there is a difference of more than a few percent, you need to speak to your broker.

Small business insurance – do I need commercial legal expenses?

Friday, March 26th, 2010

Many people, whether they are sole traders or limited companies, will have a requirement for a basic, simple, cheap and effective small business insurance policy.

They will balance their insurance needs with the range of different premiums that are available. 2008, 2009 and 2010 are proving to be difficult years for any type of business trading in the UK. Everyone is penny-pinching and looking to save money at every turn.

For most of UK plc this translates into their usual customers not being in a position to spend as much money as they used, so pubs, restaurants, shops and hotels, to name but a few, are suffering.

Most of these types of business will, as a consequence of the squeeze on their income, be looking to make their own cost savings, and this goes on all the way up and back down the ladder. One area where a real saving can be made, is in your annual commercial insurance premium.

The usual scenario is that you receive your annual renewal, in 2010 this is likely to include an increase in the cost. You finally decide that it is time to do something about this and sit down at your PC, with time to spare, and decide that you will get a better quote.

Many insurers offer different types of cover, usually though the basic cover, contents, stock , liabilities, money etc is the same. The difference is usually in the additional covers which may or may not be available as part of the package.

One of these covers is commercial legal expenses. This is usually provided by a third party insurer (in the main this is DAS legal). What you need to do is to find out if this cover is included as standard, because you do need it. It is not a legal requirement but, with the UK being so litigious nowadays, you are never that far from a claim. For example, fending off a basic employment tribunal claim could easily cost £5,000, and this is if you are 100% in the right!

When looking for a cheaper alternative, beware that if you find a saving, if this is a result of a cover reduction, then you need to balance whether this is a risk worth taking.

As an example, a simple basic fish and chip shop insurance policy, with commercial legal expenses, can be purchased for less than £500 per year, you just need to know where to look.

Office insurance – staff using computers at home

Thursday, March 25th, 2010

Remote working, working from home, flexible working – whatever you want to call it, staff working at locations other than their main business address applies to most companies.

It may be only a day or two here or there with a laptop, or you could have staff that spend 90% of their time home working and only pop into the office once or twice a month.

Not only does this have health and safety and employment contract considerations, you also have to think about whether your office insurance policy provides suitable cover.

In the main there are two areas of cover that this affects. Firstly, employers liability insurance. As we all know, or should do, if you employ anyone then you need to have adequate cover in place, at a minimum limit of indemnity of £5,000,000. This should cover your employees wherever they are working, staff in the office, sales staff at a conference or employees working from home. Most policies will automatically include this as, legally, you are not allowed to have too many restrictions on EL cover. But, some of the fringe insurers, who shall remain nameless, do have a few sneaky conditions. Make sure though, that your broker is aware that you have staff potentially working throughout the UK.

The second point is for your business assets. You need to have an “all risks” section that covers laptops, IT, smart phones etc so that if they are stolen from an address other than the office, you have cover in place.

UK restaurant insurance quotes

Thursday, March 25th, 2010

Do you run a restaurant in the UK?

Has your business insurance premium increased?

If so, don’t feel that you are being singled out, insurers throughout the land are slowly, but surely, increasing their premiums. For years they have been happy to take you premium with minimal, low single digit, increases year on year.

But now you are faced with a double whammy. Your business, like many, will be feeling the effects of the recession. Then, the insurers think they can hit you with an inflation busting increase in double digits.

Well, hope is at hand. You may have been loyal to your insurer over the past three, four or more years, but when they reward that loyalty by bumping up the price, this is the right time to look around for a cheap restaurant insurance quote.

If you have had a few claims then it is understandable if the insurers put through an increase, but if you have been covered by the same company for years and have had just one small loss, this should not be enough reason for an increase.

Insurers have suffered as well, partly due to their own errors in fighting tooth and nail for every piece of business on price alone. Supply and demand has kicked in over the past decade and insurers have been hungry for premium, at whatever cost. As business and commercial insurance is a cyclical industry, we are now at the point where insurers that have lost out need to recoup their losses through increasing premiums.

But this does not mean that you need to take this lying down, if you are claims free you should not have to pay for your insurers past mistakes and inefficiencies. Take 15 minutes to speak to a couple of brokers and, with a reasonable certainty, we can guarantee that you will get a better deal.

Shop insurance – 5 covers your package must include

Wednesday, March 24th, 2010

In the UK, the vast majority of the major, brand name, commercial insurance companies will have a range of policies for most industries. The basic parts of these policies are the same across the board, however there are differing terms, excesses, conditions and of course price.

What you do need to ensure is that and shop insurance quote you receive includes the following five types of cover, as an absolute minimum to help protect your business in the years to come.

Business contents, this will cover stock, machinery, plant, computers and importantly, any customers goods in your care, custody or control.

Commercial legal expenses, this will cover employment tribunal costs and inland revenue tax investigation (either aspect enquiries or full investigations) costs.

Business interruption or consequential loss. If the business suffers an insured event (ie fire, flood, break in) then there will be an interruption to your trading profits, this covers the losses you suffer. 

Combined liability, including employers, public and products. We are a more litigious nation than ever before, make sure you have adequate liability insurance.

Shop front glass cover, if you lease the premises you are 95% likely to need to insure the glass and possibly the shop front (frames etc) in its entirety.

Unoccupied commercial building insurance quote – needle in a haystack?

Tuesday, March 23rd, 2010

An empty commercial building, to many people, represents no risk whatsoever. Their perception is that the building, because it is unoccupied, is significantly less likely to suffer a claim.

Now, if you have a standard commercial building insurance policy, and you then tell the insurer that the building is to be empty or vacant, two things will happen.

First of all, they may turn around and say no thanks, they do not wish to insure you any more.

Second, and sometimes worse, they will say they are happy to continue insuring you, but they will restrict cover and triple or quadruple your premium.

So, if either of these scenarios hit you, you should look around for an alternative unoccupied building insurance quote. But, as the title suggests this is not easy.

The perception of empty equals low risk is not shared by insurers. Empty to them equals higher risk, of arson, storm, break in, flood and malicous damage. So, many of them decide, for their own reasons, to charge a massive premium increase and exclude all of the covers for which you are likely to suffer a claim.

Help, as always, is at hand in the form of a business insurance broker, do not go to a direct insurer and do not go to an “automated” compare business insurance site. You need to speak to, and explain your circumstances, to a human being. Once the broker has listened and taken down all of the details regarding your insurance requirements, they will go away and search the market for you and come back with a suitable product.

Cheap premiums and wide cover are available, you just need to get a professional to find that needle for you.