Archive for August, 2009

Fish and chip shop insurance

Wednesday, August 26th, 2009

Friday nights treat is still a takeaway for most Brits. Whilst the recession has put paid to an expensive sit down meal in a restaurant, takeaways are still doing a roaring trade.

The established fish and chip shop owners we speak to are quite up beat. Yes their costs have increased and some customers are cutting back, but compared to other small businesses they are surviving.

The sensible and prudent shop owner, although being careful about money, does not cut back on the cover provided through their fish and chip shop insurance.

Many shops are leased from landlords. The landlord arranges a separate commercial building insurance policy and bills/invoices the shop owner annually. However, most commercial leases for shop premises in England and Wales stipulate that the tenant must insure the shop front glass.

Fish and chips shops usually have a large glass shop front, all the better for customers to see in the premises. The problem with a large glass frontage is that it can be a target for malicious damage.

A broken shop front window can cost a lost to replace, particularly when you add in the emergency call out and boarding up costs.

As the darker nights start to crawl in, malicious damage and vandalism increases. Now is the time to check that your shop insurance policy provides adequate glass cover.

Business Liability Insurance – what products should I look out for?

Wednesday, August 26th, 2009

Business insurance falls into two, very broad, categories. Firstly, insurance for physical assets such as buildings, stock, content, fixtures, fittings, tenants improvements and electronic equipments. The second category is commercial liability insurance.

This is split into three main and one additional type of cover. Public liability, products liability and employers liability are the main commercial liabilities. In addition to this certain businesses have a requirement for professional indemnity insurance.

In these cost conscious times, some businesses are quite happy to act as their own insurers for the physical assets. All they are looking for is a separate commercial insurance for liabilities only.

Whilst we would not recommend taking out a liability only policy where you have large values in physical assets, there are some companies that this is acceptable for.

To buy this type of policy, you need to speak to an insurance broker. Many insurers do not want to, nor will they, underwrite liability only policies. Others however are more than happy to provide this cover.

The key to speaking to an insurance broker is that they will compare business insurance quotes for you and present, or recommend, the most competitive policy for the widest cover.

Blocks of flats insurance – how to save money buying one policy

Tuesday, August 25th, 2009

In the UK, approximately 20% of residential dwellings are in flats, apartments or maisonettes. These properties may be purchased via a mortgage and effectively owned by the person living there. However, as the properties are leasehold, the owners of the bricks and mortar do not own the land the building is on.

It is usual to arrange a bespoke block of flats insurance policy. A residents association or management company may be set up by the owners of the flats and one commercial building insurance policy is bought for the property.

There are two main benefits. Firstly, there are premium savings to be made through arranging one overall policy rather than each owner buying their own property insurance policy.

Secondly, in the event of an insurance claim there is only one insurer to deal with. For example a water leak from an internal pipe can affect many flats, the last thing you want to do is to have three or four different insurers deciding who is responsible for what.

Many domestic and residential insurance companies will cover individual flats. You need to speak to a broker who will arrange for a cover to be providing from a commercial building insurance company.

Large blocks of flats can cost many, many millions to rebuild and it is necessary to arrange insurance from a company that is large enough to underwrite this as one risk.

The insurance broker will tell you the information you need to declare, such as the building sum insured, the type of construction (if concrete floored this will save around 20%) and at least five years claims experience.

Salon insurance – the benefits of treatment insurance

Tuesday, August 25th, 2009

Care must be taken when choosing salon insurance cover. Many UK commercial insurance companies are able to underwrite this type of cover. They may have separate policies for hairdressers salon insurance or beauty salon insurance packages providing the types of cover usually required.

However, you do need to think carefully about the insurance package you choose. The purpose of buying business insurance is to pay an insurer a premium to take away some of the risks associated with your business.

Most salon insurance policies will be based, loosely, on an insurers shop insurance package. These will all include public liability insurance.

A standard exclusion to most public liability policies is damage to property or persons being treated. For example a hairdresser applying a dye or colourant to someones hair will not normally be covered. You will need to ensure that your insurance policy includes treatment cover. Public liability is usually sold with a limit of indemnity of £2,000,000. Treatment insurance is usually on a restricted limit of indemnity any one claim. These limits are usually £50,000, £100,000 or £250,000.

Whilst treatment claims are rare, the average claim, including solicitors costs, are between £10-£15,000. The recommendation is to have a minimum limit of indemnity of £50,000. The difference in premium for the higher limits is usually very low, so it may be worthwhile spending an extra few pounds to make sure you are fully protected.

Real estate and commercial property market on the up?

Monday, August 24th, 2009

After Norman Lamont’s disastrous green shoots comments in the very early 1990’s which, whether he will admit it or not, helped fill in his P45, no-one is keen to signal the end of the recession.

You will find the Sunday broadsheets full of glimpses of journalists picking through the pieces and coming to a majority conclusion that we are on the way out of the recession. It is dangerous of course to think that getting out of a recession is a quick process. Whilst the figures may point to growth before the end of 2009, the pain is going to go on.

There are signs though that the commercial property market is picking up. To be fair, it couldn’t get much worse. So the Honda effect has kicked in and any slowdown in the deterioration is seen as good news.

The best place to look for signs is where it is not so obvious. The official stats can be read any way you want. The commercial property insurance market is one area where there are a few pointers.

Brokers are reporting that there are fewer enquiries for unoccupied property or buildings insurance. In addition, a few of the mega-brokers who specialise in property portfolios are stating that enquiries are on the increase from overseas investors coming into the market. It may only be a bit more than a trickle, but it is better than the complete exodus we have seen for 18 months.

Everyone says property and shares are a long term bet. Sometimes you just need to put your investments away i a box and leave it for a couple of years. Those that have done so with their commercial property portfolios might see the fruits of the dedication, but it will take a number of years to make you smile.

Small Business Insurance – working from home policies

Monday, August 24th, 2009

Every business in the world, from the biggest to the smallest to oldest to the newest has one thing in common. If you go back far enough the business did not exist.

What does this mean? In simple terms we are saying that every business has to start somewhere. Of course many businesses, partnerships, ventures or organisations are the result of mergers and buyouts. However, the vast majority of businesses started out very small and grew and grew.

So, when we talk about small business insurance, we are only saying this in a comparative way to insurance for bigger businesses. A lot of new start businesses trade from the proprietors home address to save on the costs of renting or buying a commercial space. It is, as most small business owners will agree, means that you can never quote escape the business and you can tinker with it 24 hours a day.

Even though a business trades from home, there is still a requirement to have suitable cover. Many UK commercial insurance companies have specialist “business from home” policies. They tend to be cheaper than a standard business policy because the theft risk is reduced.

If you trade from home and are looking for cover, insist on your broker getting you a specialist quote from a home business insurance company. On average the price differential for the same sums insured/declared figures to a commercial policy is about 40%.

Commercial building and property insurance – have you ever looked at your roof?

Monday, August 24th, 2009

This may appear a strange to question to some. Every commercial property owner will of course say that they have seen their roof, it is on top of the building!

But, the question to really ask is, do you know what the roof is made of? Commercial property insurance companies will need certain information declared to them when they are considering whether to provide you with a building insurance quote.

Based on this information, the insurers will firstly decide whether to quote, secondly what premium they will charge and lastly whether they will apply any specialist terms and conditions.

Insurers want to insure buildings that have a reduced likelihood of suffering a loss. Therefore, buildings with a pitched roof made of slates or tiles are the types they prefer. The ones that they start to question whether or not they wish to insure are those with flat roofs or felt on timber roofs. Felt on timber is considerably cheaper than putting on a tiled roof. A felt roof will need to be inspected at least every two years, sometimes annually. Usually every 10 to 15 years the roof will have deteriorated sufficiently to require replacement. As they get older they are more susceptible to storm damage as the felt starts to deteriorate.

When speaking to an insurer or a broker about getting the quote, they will ask for information about the construction and materials used in the roof. Please make sure that you declare full information. Storm damage to a flat roof can be a costly claim

Restaurant insurance – the importance of declaring all business activities.

Monday, August 24th, 2009

If you own or run a restaurant, you should already understand the importance of arranging and having in place a suitable restaurant insurance policy.

Your business is your livelihood and you will want to take all possible steps to protect this valuable asset. There are of course things you cannot prevent, such as a flood, a fire or a break in. For this reason you pass over these risks to an insurance company through the purchase of an annual business insurance policy.

We cannot stress the importance of declaring all of your business activities to your insurer, or broker. The reason being that certain commercial insurers prefer to underwrite certain types of restaurant or takeaway. For example, some commercial insurers will happily underwrite fish and chip shop insurance policies, along with the increased fire risks they present. Other insurers will not cover these but will be happy to cover a European, Asian or Far East takeaway businesses.

Even if your main trade is, for example a Chinese Restaurant, but you have a takeaway service you need to declare this. Insurers love businesses to fall within one of their set “boxes” or categories. You still need to make sure that your policy document or schedule of insurance has the full business activities, including whether you undertake deliveries, declared. If not, you could be faced with a problem in the event of a major claim. The insurers could say that they were not aware of the full risk presented and decline to pay the claim.

To prevent this happening, speak to a specialist insurance broker. Using one of the growing number of websites which claim to compare business insurance may yield a cheaper premium, but this is pointless if the cover is not what you need. Speaking to someone (a broker) is key, whether this is face to face or over the phone, you need to communicate all aspects of the business to them. If you do this, then the duty of care rests on the insurance broker to arrange suitable insurance for you.

Office insurance – computer breakdown insurance

Sunday, August 23rd, 2009

One of the main insurance “rules” is that there has to be evidence of physical damage, or loss, in order for there to be a claim for an insurance company to consider.

Using office insurance as our example, if you have computers insured and one has coffee spilt on it, or it falls off a desk, then you would have a genuine claim, under accidental damage.

What happens though, when your computer just stops working? There has been no physical damage but you have suffered a loss.

This is where you need to have a decent office insurance policy, with wide ranging cover. The cover you need to have is computer breakdown insurance. Not all insurers offer this, but it is something that is worth looking for, particularly as most office are so reliant on their computers.

Wholesalers business insurance – choosing the right policy

Sunday, August 23rd, 2009

Wholesalers in the UK face many different insurance risks. The two main ones are loss or damage to their stock and a claim being made against them for products liability.

A wholesalers livelihood is contained within the stock they own and their reputation. It is therefore imperative that a specialist wholesalers insurance policy is purchased. Many wholesalers are now looking to arrange cover for stock which is stored at third party warehouses or fulfilment houses. There may be issued with the stock being stored in a general storage area, this means the stock is more susceptible to theft and accidental damage.

Many commercial insurance policies will have restrictions stating that stock must be stored above a certain height, to ensure that flood claims, where they occur, are kept to an absolute minimum.

As far a products liability insurance is concerned, many wholesalers think they do not need it. As they are not manufacturing the product themselves, they mistakenly think that any claim can be passed to the manufacturer. Unless you have a contract stating this, you should have the cover in force.

In UK law, if I purchase from ABC wholesalers limited, for example, and I make wish to claim against them for damage caused by a product, then I will sue them. It doesn’t matter a jot whether the product is made in Taiwan, Telford or Timbuktu – my claim will still be pursued against the wholesaler. If the claim is valid then the wholesalers insurers may choose to subrogate, or pursue, a claim against the original products manufacturers.

As with all business insurance, you need to speak to a specialist insurance broker. There are many more risks than the two main ones mentioned here. The broker will discuss your specific risks and will arrange for a suitable quote to be provided.